Cafe Service Crew (Part-Time)

FIVE OARS COFFEE ROASTERS PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Part time

Benefits offered by this job

Employee discounts

Flexible work schedule

Job summary

Five Oars Coffee Roasters PTE. LTD. is seeking friendly front-of-house staff in Singapore to deliver excellent customer service and hospitality at our cafes. You will engage customers, recommend menu items, and support smooth operations on the shop floor.

The role suits team players who enjoy the F&B environment and are available for weekends and holidays. A minimum commitment of 3 days per week helps maintain consistent cafe service.

Qualifications

• Strong communication and interpersonal skills.
• Experience in F&B or retail is advantageous.
• Ability to work as part of a team in a fast-paced cafe environment.
• Willingness to work weekends and public holidays.
• Commitment to a minimum of 3 days per week.

Responsibilities

• Greet customers warmly and deliver friendly, efficient service to enhance their café experience.
• Provide accurate menu recommendations to assist customers in their choices.
• Process customer orders accurately using the POS system to ensure smooth transactions.
• Coordinate with kitchen staff to ensure timely preparation and serving of all items.
• Set and clear tables efficiently during meal periods to maintain a clean and welcoming environment.
• Support the shift manager in planning and organizing special events to enhance customer engagement.
• Communicate customer feedback promptly to the shift manager for continuous service improvement.
• Adhere strictly to food and beverage safety and hygiene standards to maintain a safe environment.
• Perform additional duties as assigned by the manager to support cafe operations.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Weekend availability

Education

No degree required

Job description

Company Overview

Five Oars Coffee Roasters crafts exceptional coffee and food experiences in Singapore. We create a welcoming community space where great coffee, delicious food, and memorable service come together to offer a comforting weekend retreat.

Job Summary

Our front-of-house crew delivers excellent customer service and hospitality to ensure every guest feels comfortable and satisfied during their visit. This role suits team players passionate about the F&B industry.

Responsibilities

• Greet customers warmly and deliver friendly, efficient service to enhance their café experience
• Provide accurate menu recommendations to assist customers in their choices
• Process customer orders accurately using the Point-of-Sale (POS) system to ensure smooth transactions
• Coordinate with kitchen staff to ensure timely preparation and serving of all items
• Set and clear tables efficiently during meal periods to maintain a clean and welcoming environment
• Support the shift manager in planning and organizing special events to enhance customer engagement
• Communicate customer feedback promptly to the shift manager for continuous service improvement
• Adhere strictly to food and beverage safety and hygiene standards to maintain a safe environment
• Perform additional duties as assigned by the manager to support café operations

Preferred competencies and qualifications

• At least 1-2 years of relevant experience in the F&B or retail industry to contribute practical knowledge
• Strong communication and interpersonal skills to interact effectively with customers and team members
• Demonstrated ability to work collaboratively as a team player with a friendly and approachable attitude
• High initiative and a positive attitude to handle multiple tasks in a fast-paced environment
• Availability to work on weekends and public holidays to meet operational needs
• Commitment to working a minimum of 3 days per week to ensure consistent team support

Other Information

Benefits

• Employee discounts
• Flexible work schedule

Working Locations

• Tanjong Pagar
• Upper East Coast