Cafe Manager: Lead Operations, Training & Growth (Overseas)

Private Advertiser; Singapore; On-site; SGD 45,000 - 75,000; Full time

Benefits offered by this job

Overseas training

Job summary

Private Advertiser is seeking a Café Manager for its Vivo City outlet in Singapore. The role oversees daily operations, service standards, and profitability while ensuring top-quality coffee and guest experiences.

The position entails hands-on service during peak times and managing a skilled team. The ideal candidate has 3–5 years in café/F&B operations, strong leadership, and practical knowledge of coffee equipment.

Qualifications

• Diploma or Certificate in Food & Beverage, Hospitality, Business, or related field preferred.
• 3–5 years of experience in café, coffeehouse, or F&B operations.
• Strong customer service orientation with a passionate, energetic, and people-centric personality.
• Strong operational, communication, and team management skills in a fast-paced environment.
• Hands-on knowledge of coffee equipment operations with basic troubleshooting and maintenance capabilities.
• Positive leadership mindset with the ability to coach teams, foster collaboration, and drive a growth mindset culture.

Responsibilities

• Lead and manage overall café operations in line with company SOPs and regulatory requirements, ensuring smooth day-to-day performance and timely resolution of operational issues.
• Operationally hands-on during service periods to support front-of-house operations, beverage preparation, and customer service excellence.
• Drive business performance by managing daily sales, labour, and operating costs, analysing performance trends, and implementing actions to achieve sales and profitability targets.
• Oversee beverage and food preparation standards, ensuring consistency in coffee quality, presentation, speed of service, and overall customer experience.
• Manage manpower planning and scheduling, ensuring optimal staffing levels, team productivity, and operational efficiency during peak periods.
• Possess hands-on technical knowledge of coffee equipment, including coffee machines and grinders, and support basic troubleshooting, calibration, and preventive maintenance to minimise operational downtime.
• Build and lead a high-performing team by coaching staff, fostering a growth mindset culture, driving engagement, and ensuring compliance with food safety, hygiene, and workplace safety standards.

Skills

Customer service

People management

Team leadership

Operational excellence

Coffee equipment

Education

Diploma/Certificate in F&B

Job description

Private Advertiser is seeking a Café Manager for its Vivo City outlet in Singapore. The role oversees daily operations, service standards, and profitability while ensuring top-quality coffee and guest experiences.

The position entails hands-on service during peak times and managing a skilled team. The ideal candidate has 3–5 years in café/F&B operations, strong leadership, and practical knowledge of coffee equipment.