CAFE MANAGER

TALENT CONNECT HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

TALENT CONNECT HR CONSULTANCY PTE. LTD. is seeking a Café Manager to oversee daily café operations, ensuring smooth service, high food and beverage quality, and an excellent customer experience.

The role focuses on effective staff management while achieving sales and cost targets. You will coordinate with front-of-house and kitchen teams, monitor opening/closing procedures, manage inventory, and prepare regular sales and operations reports.

Qualifications

• Proven experience in F&B or café management.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Good knowledge of food safety, hygiene, and service standards.
• Basic understanding of costing, inventory, and reporting.

Responsibilities

• Oversee daily café operations and ensure smooth service.
• Lead staff and maintain high customer experience.
• Monitor sales, costs, and budgeting with reports.
• Manage inventory and liaise with suppliers.

Skills

Leadership

Communication

Problem-solving

Multitasking

Food safety

Inventory reporting

Job description

Job Description & Requirements

The Café Manager is responsible for the overall daily operations of the café, ensuring smooth service, high food and beverage quality, excellent customer experience, and effective staff management while achieving sales and cost targets.

Key Responsibilities

1. Operations Management

• Ensure compliance with SOPs, food safety, hygiene, and workplace safety regulations

• Monitor opening and closing procedures, cash handling, and daily sales reconciliation

• Coordinate with kitchen and service teams to ensure efficient service delivery

2. Customer Service

• Ensure excellent customer experience and handle customer feedback or complaints professionally

• Maintain service quality and consistency across all shifts

• Build customer relationships and encourage repeat business

3. Sales & Cost Control

• Monitor sales performance and implement strategies to increase revenue

• Control labour costs, food costs, and operational expenses

• Manage stock ordering, inventory control, and minimize wastage

• Prepare daily, weekly, and monthly sales and operational reports

4. Inventory & Supplier Management

• Oversee ordering of food, beverages, and operating supplies

• Liaise with suppliers and vendors to ensure timely delivery and cost efficiency

• Conduct regular stock checks and maintain accurate inventory records

Requirements / Skills

• Proven experience in F&B or café management

• Strong leadership, communication, and problem-solving skills

• Ability to multitask in a fast-paced environment

• Good knowledge of food safety, hygiene, and service standards

• Basic understanding of costing, inventory, and reporting

Working Conditions

• Willing to work shifts, weekends, and public holidays

• Hands-on role with both service and operational responsibilities