Business System and Process Manager

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD in Singapore is seeking a change leadership professional to manage global and regional supply chain re-engineering initiatives. You will align planning, fulfillment, logistics, and product operations across online and retail channels.

You will lead cross-functional change management, articulate business requirements to technical teams, and oversee UAT and post-implementation analysis to ensure successful delivery of process improvements in a

Qualifications

• Bachelor's/Master's/MBA or equivalent, with minimum 4 years in business re-engineering or transformation projects.
• SAP system and process savvy capabilities are required.
• Strong process re-engineering skills are essential.
• Excellent operation issue resolution skills; ability to work with ambiguity.

Responsibilities

• Leverage industry trends, standard methodologies, and innovative technology for process improvement.
• Lead and implement cross-functional change management initiatives influencing decisions through collaboration and leadership.
• Manage project cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization regionally and globally.
• Develop knowledge of IT capabilities and collaborate with technical teams.
• Articulate business requirements to technical teams and support prototype/POC development.
• Lead UAT and implementation of business change and supporting systems change.
• Perform post-implementation analysis and reporting.

Skills

Process optimization

Change management

Global experience

Analytical thinking

Education

Bachelor's/Master's/MBA or equivalent

Tools

SAP

MS Excel

Job description

Based in the business re-engineering team, you will manage complex, global & regional initiatives supporting end-to-end supply chain operations spanning planning, fulfillment, logistics, and product operations across online and retail.

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.
• Lead and implement cross-functional change management initiatives, influencing decisions through collaboration, leadership and a customer-focused approach.
• Manage project cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization, both regionally and globally.
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with technical team.
• Articulate Business Requirements to technical team and assist in the formulation of a prototype or proof of concept solution.
• Lead the User acceptance test and implementation of the business change and supporting systems change.
• Perform post implementation analysis and reporting.

Requirements

• Bachelors/Master's/ MBA or equivalent experience with minimum 4 years of experience managing business re-engineering, business transformation, business process optimization project.
• SAP System and process savvy.
• Good process re-engineering skills.
• Excellent operation issue resolution skill.
• Ability to work with ambiguity.
• Self-motivated, driven individual with previous exposure working in a global, fast-paced environment.
• Advanced proficiency in MS Excel.
• Proficiency in developing detailed optimization models is a plus.