Business Solutions Specialist, Vice President

State Street; Singapore; On-site; SGD 140,000 - 190,000; Full time

Job summary

State Street is seeking a Senior Business Solutions Specialist based in Singapore to educate clients on the Alpha Platform and CR IMS across asset classes in Asia Pacific. You will demonstrate platform capabilities to traders, managers, and operations professionals and work with Sales, Client Management, and Support to address questions and objections.

You will travel 20-30% regionally, build relationships with existing clients and prospects, and contribute to pre‑sales engagements while staying

Qualifications

• Experience in financial services and investment management software preferred.
• Ability to present complex platform capabilities to diverse audiences.
• Strong client-facing and collaboration skills across sales, PM, and support teams.

Responsibilities

• Demonstrate Alpha Platform solutions to major clients in Asia Pacific.
• Act as product expert on CR IMS and Alpha Data Platform.
• Liaise between market participants, clients, and internal teams to drive adoption and opportunities.
• Travel to clients across Asia Pacific and develop relationships with senior practitioners.
• Assist with RFPs/POCs and contribute to pre-sales activities.

Skills

Product expertise

Client engagement

Presentation skills

Relationship management

Communication

Strategic thinking

Education

Bachelor's degree in Business Management, Economics, Finance, Computer Science

Job description

Who We Are Looking For

The Business Solutions Specialist plays an integral role in the ongoing relationship management of existing clients to educate clients and prospects in the use, features and benefits of the Charles River Investment Management Solution & Alpha Data Platform (collectively the Alpha Platform) across multiple Asset Classes within Asian Pacific Markets.

The role will additionally involve some participation in pre‑sales engagements as required. As a Business Solutions Specialist you will be responsible for remaining current on the latest in the Alpha Platform technology as well as best practices for deployment across our clients. You will leverage your experience with the Alpha Platform to work primarily with Traders, Managers and Operations professionals, ensuring they get the most value from the platform.

Reporting to the Manager of Sales Engineering - APAC and ultimately to the Director of Sales - APAC, this role involves enhancing CRD’s regional footprint within the existing client base to maximise the benefits of the solution and extending usage to other areas of the platform, through active client engagement, demonstrations, one‑to‑one workshops and targeted client & prospect events. As a subject matter expert, the role works closely with both the Sales, Client Management and Support teams to ensure all product, workflow, and best practice questions and objections are thoroughly addressed.

A core component is understanding the business requirements and the ability to present and demonstrate our platform solutions to maximise value to the client.

This is a senior role and the Business Solutions Specialist must be perceived as highly credible and knowledgeable in both the investment industry and the application of investment management platforms in the front and middle office.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.

What You Will Be Responsible For

Based in Singapore, the role involves demonstrating Alpha Platform solutions to many of the world’s most significant investment management, wealth management, banking and insurance companies.

• To be a product expert on the CR IMS and Alpha Data Platform.
• Liaison between market participants, existing clients, internal stakeholders.
• Close interaction with Charles River Relationship Management and Sales team to drive forward end-client adoption of our solutions and drive new opportunities.
• Forge relationships with Charles River clients through business and social contact.
• Travel to clients and prospective clients across Asia Pacific.
• To quickly become familiar with developments of and enhancements to CR IMS and Alpha Data Platform.
• Informal training of Charles River Sales team, Relationship Management team, implementation staff and clients in the product.
• Assist with RFPs and POCs

The role requires the successful applicant to allocate time as follows:

• 25% Organise and run client engagements and detailed workshops with business units and end users
• 25% preparation and detailed product presentation and demonstration to highly sophisticated investment professionals
• 25% follow-up with clients & prospects to close out any unanswered questions or objections.
• 10% assist with RFPs or request for information preparation.
• 10% self training on product featurs and training of internal teams on how clients are using the system.
• 5% represent CRD at conferences and Industry trade show events.

What We Value

These skills will help you succeed in this role

• An understanding of investment markets from a front and/or middle office perspective and what each user persona requires to be effective.
• Must have technical acumen to understand requirements and objections and be able to articulate and demonstrate CRD advantages.
• Excellent organisation skills; ability to manage multiple complex tasks simultaneously and meet self‑imposed deadlines in a dynamic environment.
• Foster relationships with senior market practitioners in large and small corporations.
• Superior oral and written communication and interpersonal skills.
• Able to differentiate and work at strategic and tactical levels simultaneously.
• Consultative presentation style to diverse and complex audiences
• High degree of proficiency in navigating front and middle office investment applications
• Language skills – Mandarin, Cantonese, Korean, Japanese or Thai would also be an advantage, but not mandatory.

Education & Preferred Qualifications

• Experience in the financial markets industry is mandatory.
• Minimum of 4-5 years of Financial Services industry background and experience with investment management software and/or data solutions,
• Bachelors Degree from a leading university in Business Management, Economics, Finance, Computer Science

Additional Requirements

• 20-30% estimated Asia‑Pacific regional travel.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-795968