Business Development Manager, International Clients

Standard Chartered Singapore; Singapore; Hybrid; SGD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing program

Learning and development opportunities

Inclusive workplace

Job summary

Standard Chartered Singapore is seeking a proactive client acquisition professional to grow North Asia (China, Hong Kong, Taiwan) markets.<\/p>

You will source New to Bank clients, build networks, and deliver consultative financial insights to meet client objectives while coordinating with PB and branch teams for onboarding and ongoing service. Proficiency in Mandarin and understanding of consumer banking products are essential.

Qualifications

• 2+ years of client acquisition experience.
• Diploma holder with relevant banking exposure.
• Good Mandarin language proficiency.
• Experience in North Asia markets (China, Hong Kong and Taiwan).
• Knowledge of consumer banking products (treasury, equities, funds, insurance).

Responsibilities

• Source and acquire New to Bank clients in China, Hong Kong and Taiwan markets.
• Prospect and network to generate opportunities and referrals.
• Identify business development opportunities and grow market share.
• Conduct professional financial analyses and client profiling sessions.
• Foster relationships with timely market updates and product trends.
• Draw up monthly plans with PB team to meet sales targets.
• Participate in marketing activities for customer acquisition.
• Call on affluent segment prospects and provide after-sales service.
• Manage client retention and onboarding across departments.
• Organise sales presentations to groups and organisations.
• Solicit referrals from other SCB units.

Skills

Prospecting

Networking

Account management

North Asia markets

Mandarin

Consumer banking knowledge

Education

Diploma holder

Job description

• Maximize new business/acquisition/referral opportunities in North Asia Markets (China, Hong Kong and Taiwan) and deepening existing customer relationships to the specified service standards for the Priority Clients segment.

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities in North Asia Markets (China, Hong Kong and Taiwan) and deepening existing customer relationships to the specified service standards for the Priority Clients segment.

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• Ability to source and acquire New to Bank clients in China, Hong Kong and Taiwan Markets.
• Strong prospecting and networking skills.
• Capability to identify business development opportunities and grow market share
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual affluent coverage segment prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• Collaborate and coordinate across departments to ensure smooth client onboarding and servicing.
• Ability to adapt to changing business priorities.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Relationship Managers
• Sales Team Managers / Market Heads
• Compliance, Fraud Risk, AML, FCC and CDD teams
• Priority Banking and Priority Private Segment
• Relationship Service Managers
• Banking Operations.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience
• Diploma holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience
• Experience in Managing North Asia Markets (China, Hong Kong and Taiwan) markets
• Good understanding and command of Mandarin as the incumbent will be supporting North Asia Markets (China, Hong Kong and Taiwan) markets
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.