Responsibilities
- Maximize new business/acquisition/referral opportunities and deepen existing customer relationships to the specified service standards for the Priority Clients segment.
- Conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
- Foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
- Draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals in consultation with the PB team manager/branch manager/PTL.
- Participate in marketing and promotional activities for customer acquisition.
- Source and call on individual prospects.
- Provide quality, efficient after-sales services.
- Manage anti-attrition and retention of clients.
- Organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
- Solicit referrals from other parts of SCB e.g., RMs from C&I, staff, etc.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank, ensuring compliance with applicable laws, regulations, guidelines, and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles.
- Effectively and collaboratively identify, elevate, mitigate, and resolve risk, conduct, and compliance matters.
Other Responsibilities
- Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
Our Ideal Candidate
- Client Acquisition Experience.
- Account Management (of HNW Individuals) Experience.
- Region-specific language expertise.
- Region-specific client networks & experience.
- Technical knowledge and expertise in consumer banking products (e.g., Treasury, Equities, Funds, Insurance, etc.).
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
What We Offer
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and various self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values-driven organization, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.