Business Development Manager (Freight Forwarding)

Toll Global Forwarding (Singapore) Pte Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Toll Global Forwarding Singapore is seeking a results-driven Business Development Manager (Freight Forwarding) to proactively acquire new customers for ocean, air and customs brokerage. You will build and nurture relationships with new and existing clients to expand revenue and service offerings.

The role focuses on growing revenue, developing opportunities, and managing a sales pipeline using the Global CRM.

Qualifications

• 2–3 years of hunter experience in Business Development in Forwarding within the region.
• Proactively build and maintain a sales pipeline and convert leads into customers.
• Collaborate with internal teams (Logistics, Business Development, etc.) to build the pipeline and win new business.

Responsibilities

• Proactively interact and acquire new customers for ocean, air and customs brokerage.
• Building strong and long-lasting relationships with new & existing customers in order to develop additional business opportunities.
• Grow revenue and volume footprint to achieve economies of scale and service reliability.
• Partner with the Toll network to increase volumes in key trade lanes & verticals in accordance with our Sales Strategy.
• Engage with network on Global Account Development.
• Represent Toll in line with our values and ethics (e.g. Safety, Integrity and Trust, Continuous Improvement).

Skills

Hunter mindset

Business development

Freight forwarding knowledge

Tools

CRM software

Job description

Business Development Manager (Freight Forwarding)

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

The purpose of this role is to bring new accounts onboard for Toll Global Forwarding Singapore Sales & Marketing Team. (A hunter role)

Role Brief

Proactively interact and acquire new customers for ocean, air and customs brokerage.

Building strong and long-lasting relationships with new & existing customers in order to develop additional business opportunities.

Grow revenue and volume footprint to achieve economies of scale and service reliability.

Partner with the Toll network to increase volumes in key trade lanes & verticals in accordance with our Sales Strategy.

Engage with network on Global Account Development.

Represent Toll in line with our values and ethics (e.g. Safety, Integrity and Trust, Continuous Improvement).

The Opportunity

Grow the company's air and ocean freight services in alignment with the sales strategy; proactively interact and acquire new customers for ocean, air and customs brokerage.

Act as the primary sales contact for assigned customers; building strong and long-lasting relationships with new & existing customers in order to develop additional business opportunities.

Maintain a sales pipeline to meet growth targets; identify, develop, and convert leads into prospects and customers.

Utilize the Global CRM platform to document sales activities and customer details.

What You’ll Need to Succeed

Research market trends and new opportunities, focusing on air and ocean freight.

2-3 years of hunter experience in Business Development in Forwarding within the region.

Develop, update, and manage sales pipeline, prioritizing opportunities.

Collaborate with internal teams (Logistics, Business Development, etc.) to build the pipeline and win new business.

Participate in regional/local RFP/RFQ processes and identify customer needs.

Develop solutions, pricing, negotiate, and close deals with new customers.

Collect market information, support the Freight Forwarding Manager, and engage in training to stay current with market changes.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.