Business Development Manager

user experience researchers pte. ltd.; Singapore; On-site; SGD 90,000 - 170,000; Full time

Job summary

user experience researchers pte. ltd. seeks a seasoned Enterprise Sales professional to drive business development across enterprises and government sectors in Singapore. You will own the end-to-end sales process, from prospecting to contract closure, and build strategic partnerships to expand the client base.

You will engage senior stakeholders, tailor IT and AI-enabled solutions, and collaborate with delivery teams to ensure client success and revenue growth in a dynamic market.

Qualifications

• Bachelor’s degree or higher in business/IT-related field.
• 5+ years B2B enterprise sales experience; 8–10+ years for senior roles.
• Proven track record of acquiring new enterprise clients and achieving sales targets.
• Experience selling IT services, technology consulting, digital solutions, or professional services.
• Strong understanding of the Singapore enterprise market and procurement processes.
• Ability to engage senior stakeholders (Directors, CIOs, CTOs).
• Excellent communication, presentation, negotiation, and relationship management skills.
• Experience managing complex sales cycles and preparing commercial proposals.

Responsibilities

• Develop and execute business development strategies to achieve revenue and client targets.
• Identify and pursue opportunities across enterprises, government, and other industries.
• Generate qualified leads through prospecting, networking, referrals, events, and partnerships.
• Manage the complete sales cycle from prospecting to contract closure.
• Build and maintain a healthy sales pipeline with accurate revenue forecasts.
• Lead client presentations, solution discussions, and commercial negotiations.
• Coordinate with delivery teams to align solutions with capabilities and client expectations.

Skills

Enterprise sales

Stakeholder engagement

Proposal development

Negotiation

Education

Bachelor's degree in Business Administration, Marketing, IT or related

Tools

CRM platforms

Job description

Key Responsibilities:

• Develop and execute business development strategies to achieve revenue and client acquisition targets.
• Identify and pursue new opportunities across enterprises, government-related organizations, and other target industries.
• Generate qualified leads through prospecting, networking, referrals, industry events, and strategic partnerships.
• Manage the complete sales cycle, from prospecting and client engagement to proposal development, negotiation, and contract closure.
• Build and maintain a healthy sales pipeline with accurate revenue forecasts.

Enterprise Solutions & Consultative Selling:

• Promote USER's portfolio of services, including:
• User Experience Research, UX/UI Design and Usability Testing
• Artificial Intelligence and Enterprise AI Solutions
• Digital Transformation and Technology Consulting
• Application Development and Cloud Services
• IT Professional Services and Technology Talent Solutions
• Understand clients' business challenges and work with internal technical teams to develop appropriate solutions.
• Lead client presentations, solution discussions, and commercial negotiations.
• Coordinate with delivery teams to ensure proposed solutions align with operational capabilities and client expectations.

Strategic Partnerships & Account Management:

• Develop long-term relationships with enterprise clients, business leaders, and strategic partners.
• Identify opportunities to expand existing accounts through cross-selling and additional service engagements.
• Establish partnerships with technology providers, consulting firms, and industry organisations.
• Represent USER at relevant business and technology events.

Sales Reporting & Market Intelligence:

• Maintain accurate records of opportunities, sales activities, and client interactions.
• Prepare regular pipeline reports, sales forecasts, and business development updates.
• Monitor market trends, competitor activities, and emerging technology opportunities.
• Coordinate with USER to ensure a smooth transition from business development to project delivery.

Requirements:

Essential:

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related discipline.
• Minimum 5 years of relevant B2B business development or enterprise sales experience; 8-10+ years preferred for senior-level candidates.
• Proven track record of acquiring new enterprise clients and achieving sales targets.
• Experience selling IT services, technology consulting, digital solutions, or professional services.
• Strong understanding of the Singapore enterprise market and procurement processes.
• Ability to engage senior stakeholders, including Directors, CIOs, CTOs, and other business decision-makers.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Experience managing complex sales cycles and preparing commercial proposals.
• Strong commercial judgement and ability to work independently.

Preferred:

• Existing network of enterprise clients and technology decision-makers in Singapore.
• Experience with AI solutions, UX research, digital transformation, cloud services, or application development.
• Experience in government-related tenders, RFPs, and enterprise procurement.
• Familiarity with CRM platforms and sales forecasting.
• Experience working with multidisciplinary technical and consulting teams.