Business Consultant (Business Analysis, Solution Design & AI Enablement)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Business Analyst to collaborate with clients, product owners, and stakeholders to elicit and validate business requirements, translate them into functional specs, use cases, and user stories, and help define success metrics.

You will map current-state processes, identify improvement opportunities, support discovery sessions, and contribute to UX-friendly designs with product, design, and delivery teams.

Qualifications

• Experience with medium to large SI projects.
• Experience in education sector is a plus.
• Exposure to digital product delivery is an advantage.
• Experience with AI products or AI-enabled solutions is desirable.
• Familiarity with cloud-native platforms and data pipelines is a plus.
• Knowledge of SDLC and Agile/Waterfall methodologies.
• Experience creating user stories, process flows, wireframes, and mockups.
• Data analysis skills (SQL, Excel, Tableau/Power BI) is a plus.

Responsibilities

• Elicit, document, and validate business requirements with clients and stakeholders.
• Translate requirements into functional specs, use cases, and user stories.
• Identify gaps and inefficiencies in existing processes.
• Define business rules, acceptance criteria, and success metrics.
• Support discovery activities through stakeholder interviews and workshops.
• Collaborate with architects and developers to align requirements with solution architecture.
• Assist in translating requirements into design, configuration, or system specs.
• Support prototyping and proof-of-concept exercises.
• Contribute to user-centered solution design with product and design teams.
• Provide input to product journeys, wireframes, and experience flows.
• Support AI-related product initiatives by defining workflows and data needs.

Skills

Business analysis

Requirements gathering

Stakeholder collaboration

Process mapping

SDLC knowledge

Tools

Jira

Confluence

Figma

Miro

Tableau/Power BI

Job description

Responsibilities:

• Work with clients, product owners, and stakeholders to elicit, document, and validate business requirements.
• Translate business requirements into functional specifications, use cases, process flows, and user stories.
• Identify gaps, redundancies, and inefficiencies in existing processes.
• Define business rules, acceptance criteria, and success metrics.
• Support discovery activities through stakeholder interviews, workshops, journey mapping, and analysis of user needs
• Collaborate with architects, technical leads, and developers to ensure requirements are feasible and aligned with the solution architecture.
• Assist in translating requirements into design, configuration, or system specifications.
• Support prototyping, wireframes, and proof-of-concept exercises.
• Work with product, design, and delivery teams to contribute to intuitive, user-centered solution design.
• Provide input to product design artefacts such as user journeys, low-fidelity wireframes, and experience flows.
• Support AI-related product initiatives by helping define business workflows, user needs, data requirements, and expected outcomes for AI-enabled features.
• Collaborate with architects, technical leads, and developers to ensure requirements are feasible and aligned with the solution architecture.
• Assist in translating requirements into design, configuration, or system specifications.
• Work with product, design, and delivery teams to contribute to intuitive, user-centered solution design.
• Provide input to product design artefacts such as user journeys, low-fidelity wireframes, and experience flows.
• Support AI-related product initiatives by helping define business workflows, user needs, data requirements, and expected outcomes for AI-enabled features.
• Partner with clients and stakeholders to understand strategic objectives, business pain points, and operational challenges.
• Analyze current-state processes, identify improvement opportunities, and recommend fit-for-purpose business solutions.
• Provide consultative support to stakeholders by framing problems, evaluating options, and guiding decision-making.
• Facilitate workshops, discovery sessions, and business discussions to align stakeholders on goals, scope, and priorities.
• Act as a trusted advisor to business stakeholders on requirements, process improvements, and solution considerations.
• Prepare clear and comprehensive documentation: BRD, FRD, SRS, process flows, and user guides.
• Maintain project dashboards, reports, and metrics for transparency.
• Support knowledge transfer sessions for operations or support teams.

Requirements:

• Experience with medium to large SI projects preferred.
• Experience in the education sector is a plus.
• Exposure to product design or digital product delivery is an advantage.
• Experience working on AI products, AI-enabled solutions, or digital transformation initiatives involving AI is highly desirable.
• Some experience supporting or contributing to cloud-native AI platform solutions, such as AI/ML-enabled platforms, data and model workflow solutions, or AI services deployed on cloud environments, is preferred.
• Understanding of software development lifecycle (SDLC) and Agile/Waterfall methodologies.
• Experience creating user stories, process flows, wireframes, and mockups.
• Basic familiarity with cloud platforms, APIs, integration technologies, or data pipelines.
• Knowledge of project management tools (Jira, Confluence, etc.).
• Data analysis skills (SQL, Excel, Tableau/Power BI) is a plus.
• Proficiency with tools such as Figma, Miro is a plus.
• Familiarity with AI product concepts such as model workflows, human-in-the-loop processes, prompt-based features, or data-driven user experiences is an advantage