Business Associate, Managed Roaming

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking an Associate, Managed Roaming Business, to support sales and account coordination in a dynamic, global telco environment. You will engage with customers, prepare proposals, and collaborate with Sales, Pre‑Sales, Product, Technical, Operations, Finance and Legal teams to drive opportunities from prospecting to onboarding.

You will work with senior managers, gain exposure to pricing, deal economics and customer negotiations, and contribute to revenue growth while ensuring

Qualifications

• University degree in Business, Engineering, Telecommunications or related discipline.
• 1–3 years of experience in B2B sales, business development, account support or telecommunications-related roles.
• Proficiency in CRM tools, Excel and PowerPoint.
• Strong communication and stakeholder management skills.

Responsibilities

• Support prospecting and qualification of Managed Roaming opportunities across travel SIM/eSIM segment.
• Prepare customer presentations and commercial proposal drafts using approved pricing guidelines.
• Coordinate with Pre‑Sales, Product and Technical teams to gather requirements and support proposals and RFI/RFP responses.
• Assist senior Business Managers in customer meetings, negotiations and contract follow‑ups.
• Coordinate onboarding activities, UAT readiness and handover with involved teams.
• Provide day‑to‑day account support including billing queries and service requests.
• Support monthly forecasting, account reporting and market intelligence.

Skills

B2B sales experience

Customer engagement

Communication skills

Collaboration

Stakeholder management

Analytical thinking

Learning agility

Attention to detail

Time management

Travel readiness

Education

University Degree in Business/Engineering/Telecommunications

Tools

CRM tools

Microsoft Excel

PowerPoint

Job description

Singtel is where Technology meets Purpose. We’re building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. At Singtel, your work creates real impact. You’ll gain exposure to the global roaming ecosystem, working across customers, technology teams and international partners to support the growth of innovative travel connectivity solutions. Be a Part of Something BIG! As an Associate, Managed Roaming Business, you will support the growth of the Managed Roaming business through sales support, prospect development, proposal preparation and day‑to‑day account coordination. Working alongside senior Business Managers, you will gain hands‑on exposure to customers and opportunities while building your commercial and roaming knowledge. You will collaborate across Sales, Pre‑Sales, Product, Technical, Operations, Finance and Legal teams to support opportunities from prospecting through proposal, onboarding and ongoing account support.

How You Will Make An Impact

• Support prospecting and qualification of Managed Roaming opportunities, primarily across the travel SIM/eSIM segment.
• Conduct customer and market research and maintain accurate opportunity, pipeline and account information.
• Prepare customer presentations, commercial proposal drafts and supporting documentation using approved pricing and commercial guidelines.
• Coordinate with Pre‑Sales, Product and Technical teams to gather customer requirements and support solution proposals, RFI/RFP/RFQ responses and demonstrations.
• Support the preparation of basic business cases, revenue estimates and deal economics for internal review.
• Assist senior Business Managers in customer meetings, commercial negotiations, contracting and follow‑up actions.
• Coordinate customer onboarding activities, UAT readiness and handover with Pre‑Sales, Technical and Operations teams.
• Provide day‑to‑day account support and coordinate service requests, billing queries and customer issues with relevant internal teams.
• Support monthly forecasting, account reporting and market/competitor intelligence.
• Travel internationally where required based on customer and business needs.

Skills For Success

• University Degree in Business, Engineering, Telecommunications or a related discipline.
• 1–3 years of experience in B2B sales, business development, account support or telecommunications‑related roles.
• Good understanding of telecommunications fundamentals.
• Experience or exposure to customer engagement and proposal preparation.
• Basic business‑case and financial analysis capabilities.
• Proficiency in CRM tools, Microsoft Excel and PowerPoint.
• Strong communication, collaboration and stakeholder management skills.
• Strong learning agility and an interest in developing commercial and Managed Roaming knowledge.
• Good attention to detail, ownership and time‑management skills.
• Able to work effectively across Sales, Pre‑Sales, Product, Technical, Operations, Finance and Legal teams in a global environment.
• Willing and able to travel internationally when required.

Are you ready to say hello to BIG Possibilities?