- Contract
- Geylang Bahru
- Up to $5,500 + CB
- Office Hours
Job Description:
Requirements & Analysis
- Gather and analyze business requirements for system enhancements, user onboarding and operational workflows.
- Understand complex business processes such as billing scenarios, utility meters visualisation and/or accounting flows.
- Design reports and generate build specifications based on user requirements.
- Design new or improve existing features based on finance user requirements.
Product Development Support
- Participate in feature refinement discussions and support the product owners in planning development initiatives.
- Communicate requirements to developers and Ul/UX teams; ensure alignment on the requirements.
- Support sprint activities by preparing test scenarios, clarifying queries and validating delivery readiness.
- Perform functional testing and coordinate UAT including preparation of test data, end-to-end flows and acceptance sign-off.
BAU Support
- Perform data preparation, validation and checks for operational cycles or onboarding processes.
- Execute data migration tasks during system updates or new implementations.
- Respond to business queries and troubleshoot system issues. Troubleshoot issues, log defects, track resolution progress, and ensure timely closure.
Process Documentation
- Maintain comprehensive documentation including process flows, SOPs and system guides.
- Create training materials for internal teams, customers and stakeholders.
Testing & Deployment
- Facilitate bug fixing, track resolution progress, and ensure timely closure.
- Coordinate User Acceptance Testing (UAT) and support deployment activities.
- Assist in QA strategy and contribute to test automation initiatives.
Stakeholder Management
- Act as a liaison between DSM, technical teams, and business stakeholders.
- Conduct workshops and training sessions for new team members.
- Identify opportunities for process automation and efficiency improvements.
- Contribute to roadmap planning and recommend enhancements based on user feedback and system performance.
Period: 1 Year Contract
Salary: up to $5,500 + Completion Bonus
Working hours: Monday – Friday, 8am – 5.30pm or 8.30am – 6pm
Requirements:
- Minimum degree holder with 3-5 years in business analysis or similar roles.
- Exposure to UAT coordination, bug tracking, and deployment support.
- Proficient in Microsoft Excel for data preparation, manipulate formulas and perform
data validation, cleansing, reconciliation and analysis. - Familiarity with data migration processes, validation techniques, and tooling.
- Experience with digital platforms such as billing systems, workflow systems, ERP, CRM, iOT.
- Platforms or dashboarding platforms is a strong plus.