Business Analyst - SaaS Platform

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Rapsys Technologies Pte Ltd. is seeking a Business Analyst to drive saas platform initiatives from problem identification through release and continuous improvement.

You will engage with stakeholders and end users to define business needs, prepare proposals for resource allocation, and define success metrics with dashboards to track performance. The role requires collaboration with design and engineering teams to deliver products, manage roadmaps, and ensure milestones are met while driving

Qualifications

• Experience driving business outcomes with measurable results.
• End-to-end product development with design and engineering teams.
• Strong written and verbal communication abilities.
• Excellent stakeholder management, including senior stakeholders.
• Ability to work independently under pressure and meet deadlines.
• Familiarity with Confluence, Jira and Balsamiq is a plus.

Responsibilities

• Own product initiatives end-to-end from problem identification to release and continuous improvement.
• Engage with stakeholders and end users to understand business needs and define problem statements.
• Prepare business proposals to justify resource allocation and secure funding.
• Define success metrics and create dashboards to track product performance.
• Develop product strategies and initiatives to drive business outcomes.
• Create and maintain product roadmaps, ensuring timely delivery of milestones.
• Collaborate with designers and software engineering teams to design, develop, test, and release products.
• Measure product outcomes and drive continuous improvements.
• Support end users and improve product adoption.

Skills

Driving business outcomes

End-to-end product delivery

Communication

Stakeholder management

Time management under pressure

Confluence/JIRA/Balsamiq knowledge

Education

Degree/diploma in CS/PM/BA

Certifications: Scrum Master / Product Owner / BA Professional

Tools

Confluence

Jira

Balsamiq

Job description

We're Hiring: Business Analyst - SaaS Platform!

Key Responsibilities

• Own product initiatives end-to-end, from problem identification to release and continuous improvement.

• Engage with stakeholders and end users to understand business needs and define problem statements.

• Prepare business proposals to justify resource allocation and secure funding.

• Define success metrics and create dashboards to track product performance.

• Develop product strategies and initiatives to drive business outcomes.

• Create and maintain product roadmaps, ensuring timely delivery of milestones.

• Collaborate with designers and software engineering teams to design, develop, test, and release products.

• Measure product outcomes and drive continuous improvements.

• Support end users and improve product adoption.

Required Skills & Experience

• Proven experience in driving business outcomes and delivering measurable results.

• End-to-end experience working with design and engineering teams to build and deliver products.

• Strong written and verbal communication skills.

• Excellent stakeholder management skills, including engagement with senior‑level stakeholders.

• Ability to work independently under pressure, prioritize tasks, and meet tight deadlines.

• Familiarity with Confluence, JIRA, and Balsamiq is an advantage.

Preferred Qualifications

• Degree or diploma in Computer Science, Product Management, Business Analysis, or a related field.

• Certifications such as Scrum Master, Product Owner, or Business Analysis Professional are an advantage.

Experience Level

• Associate Consultant: Less than 4 years of relevant experience.

• Consultant: 4 to less than 7 years of relevant experience.

• Senior Consultant: 7 or more years of relevant experience.