Functional Analyst (Business Analyst)

Recruit Express Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Business Analyst to collaborate with Product Owners, Architects, Developers, PMs, and clients to shape product roadmaps and changes. The role covers requirements gathering, design, testing, and UAT across SaaS and enterprise applications in a healthcare-centric environment.

The ideal candidate will have 3+ years in related roles, strong analytical and communication skills, and experience with SDLC and Agile methodologies.

Qualifications

• Bachelor's degree or equivalent in any discipline.
• At least 3 years in roles like Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, or IT Analyst.
• Strong analytical and problem-solving abilities with a passion for understanding user needs and practical solutions.

Responsibilities

• Collaborate with product owners, architects, developers, PMs, and customers to define roadmaps, enhancements, and change requests.
• Participate in requirements gathering, feasibility studies, functional design, testing, UAT, and implementation activities.
• Translate business requirements into functional specs, user stories, workflows, wireframes, and test cases.
• Work with development teams to ensure solutions meet business and user needs.
• Conduct business and technical impact assessments for SaaS and enterprise apps enhancements.

Skills

Analytical thinking

Problem solving

Communication skills

Stakeholder management

SDLC knowledge

Education

Bachelor's Degree or equivalent

Job description

Job Responsibilities:

• Collaborate with Product Owners, Software Architects, Developers, Project Managers, and customers to define product roadmaps, enhancements, and change requests
• Participate in requirements gathering, business analysis, feasibility studies, functional design, testing, user acceptance testing (UAT), and implementation activities
• Translate business requirements into functional specifications, user stories, workflows, wireframes, and test cases
• Work closely with development teams throughout the software development lifecycle to ensure solutions meet business and user needs
• Conduct business and technical impact assessments for enhancements and modifications to existing SaaS and enterprise applications
• Facilitate workshops, discussions, and training sessions with customers and end users
• Support troubleshooting, root-cause analysis, and resolution of application and system issues
• Contribute to innovation initiatives, pilot projects, proof-of-concepts (e.g. AI) and new product development efforts
• Collaborate with cross-functional teams including Project Management, Customer Success, and Technical Support to ensure successful product delivery and adoption

What we're looking for

• Bachelor's Degree, Postgraduate Diploma, or equivalent qualification in any discipline
• At least 3 years of relevant experience in roles such as Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, Functional Consultant, IT Analyst, or similar
• Strong analytical and problem-solving abilities with a passion for understanding user needs and designing practical solutions
• Excellent communication, presentation, and stakeholder management skills
• Ability to engage effectively with diverse stakeholders, including healthcare professionals, administrators, and technical teams
• Strong interest in software products, SaaS platforms, healthcare technology, or digital transformation initiatives
• Familiarity with Software Development Life Cycle (SDLC), Agile, Scrum, or related methodologies will be an advantage
• Positive attitude, strong sense of ownership, and willingness to learn and grow