Business Analyst (Contract) - 12 months

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

RecruitFirst Pte. Ltd in Singapore is seeking a senior project manager/ business analyst to drive gap sessions, map business requirements into technical solutions, and align on delivery using Agile practices. The role involves coordinating between business, IT and vendors to ensure timely, on-budget outcomes.

You will manage stakeholders and vendors, plan timelines and QA/UAT activities, and document governance for audits. Excellent communication and problem-solving skills are required.

Qualifications

• Bachelor's degree in IT or business related field.
• Experience implementing large-scale digital insurance/core system transformations.
• Strong stakeholder and vendor management skills.

Responsibilities

• Drive gap sessions to map business requirements into technical solutions.
• Align on solution approach and plan delivery using Agile methodology; manage Jira/Confluence.
• Plan timelines and delivery between business, IT and vendor to ensure on-time, on-budget delivery.
• Liaise between IT, business leads, executive branch and vendors to drive progress.
• Plan and manage QA test programmes and timelines with project manager.
• Manage QA resources and testing to ensure quality and on-time delivery.
• Plan and perform UAT, deployment and go-live.
• Resolve problems for system issues and align with stakeholders/IT teams.
• Document governance processes for future audits.
• Communicate updates, timelines, blockers, risks and changes to project team and senior management.

Skills

Stakeholder management

Vendor management

Agile

Data mapping

Process modelling

Communication

Education

Bachelor's Degree in IT or Business

Tools

Jira

Confluence

Job description

About the role

Drive gap sessions to map out business requirements into technical solutions. Align on overall solution approach and plan delivery using Agile methodology, managing Jira, Confluence and related tools. Plan overall timelines and delivery of solutions between business, IT and vendor, ensuring on-time and on-budget delivery. Manage and liaise between stakeholders such as IT and business leads, executive branch, and vendors to drive project progress and delivery.

Key responsibilities

• Drive gap sessions to map out the business requirements into technical solutions
• Align on overall solution approach and plan the delivery using Agile methodology, managing Jira, Confluence and related tools
• Plan the overall timelines and delivery of the solutions between business, IT and vendor, ensuring on time and on budget delivery
• Manage and liaise between stakeholders such as IT and business leads, executive branch, vendors to drive project progress and delivery
• Plan and manage the QA test programmes and timelines with project manager as part of technical and digital solutions delivery
• Manage QA resources and testing to ensure quality and on time delivery
• Plan and perform UAT, overall deployment and go-live
• Problem resolution for system related issues that may occur in respective projects and align with stakeholders, project team and IT teams
• Document the various governance process meticulously for future audit references
• Communicate updates, timelines, blockers, risks and changes to the project team, stakeholders, senior management

About you

• Bachelor's Degree in fields related to either Information Technology or Business
• Prior experience of implementing large scale digital insurance and core system transformation
• Excellent stakeholder and vendor management skills to navigate multiple challenges
• Proactive and hands on to remove blockers and deliver on time
• Strong interpersonal and consultative skills, with the ability to work with a diverse team
• Ability to work on a detailed data mapping requirement
• Understanding of process modelling, agile, and waterfall software development methodologies
• Capability to position the right solutions that are cost-effective and actionable, while addressing the business requirements and challenges identified
• Good problem-solving skills