Business Analyst

QUESSCORP SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

QUESSCORP SOLUTIONS PTE. LTD. is seeking a Business Analyst with 2-3 years of experience in the insurance domain to design comprehensive end-to-end testing strategies and ensure alignment with improvement initiatives.

You will develop test scripts, execute tests across the application lifecycle, log defects with clear steps to reproduce, and communicate results to stakeholders. Training and user guides will be prepared for operational users, with focus on risk and compliance.

Qualifications

• Degree preferably in Information Technology or Business Information Systems.
• 2-3 years of experience in business analysis and UAT in Insurance.
• Experience in Insurance operations and processing is mandatory.
• Strong delivery of business requirements and delivery processes.
• Project management in UAT planning and execution.
• Proactive, stakeholder engagement across domains.

Responsibilities

• Understand requirements and design end-to-end testing strategies.
• Validate alignment with continuous improvement and efficiency goals.
• Develop and execute test scripts; formulate scenarios and UAT plans.
• Log defects with clear steps to reproduce and impact.
• Track defects with Tech and Ops; drive corrective actions.
• Communicate results to analysts and stakeholders.
• Prepare user guides and train operational users on deployment.
• Ensure risk and compliance standards are followed for changes.

Skills

Business Analysis

User Acceptance Testing

Stakeholder Engagement

Communication Skills

Problem-Solving

Analytical Thinking

Education

Degree in IT / BIS

Job description

Key responsibilities include:

• Understand functional requirements, able to apply business and functional knowledge to design comprehensive end-to-end testing strategies.
• Validate that solutions align with the organization's continuous improvement strategies and contribute to operational efficiency
• Develop test scripts and execute test throughout the application lifecycle. Able to formulate test scenarios and test plans, conduct user acceptance testing, update test results with proper documentation and prepare UAT status scorecard to stakeholders
• Log defects and issues discovered during testing, including clear description, steps to reproduce and potential impacts on business process.
• Maintain awareness of technical progress and risk for assigned projects, confer with technical personnel to resolve issues and drive corrective actions. Track and monitor defects with Tech, and Ops, if required.
• Communicate test results and potential impacts to business analyst and business stakeholders, ensuring that all parties are aligned on the findings and recommendations.
• Prepare user guide and conducts training to operational users on any new deployment.
• Ensuring risk and compliance standards are followed for every changes.

Qualifications

• Degree preferably in Information Technology or Business Information Systems
• 2-3 years of working experience in business analysis and user acceptance testing in Insurance domain.
• Experience in Insurance operations and processing is mandatory.
• Business Analysis skill in delivery business requirement process
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology
• Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains.
• Strong business acumen and communication skills
• Good analytical thinking, decision making and problem-solving skills.
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.