Business Analyst - Contract

Zenith-Infotech; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Zenith Infotech Pte Ltd. in Singapore is seeking a Business Analyst to analyze the organization and design its processes and systems, ensuring alignment between business needs and technology.

You will evaluate the current state, gather customer requirements, define future state, and develop detailed business requirements and process documentation. You'll collaborate with multiple teams to drive decision-making and implement improvements.

Qualifications

• Advanced proficiency in Requirements Analysis.
• Ability to research, gather, and synthesize information to support decision-making.
• Produce clear, detailed business requirements and process documentation.
• Strong stakeholder management, communication, and team collaboration skills.
• Lead and guide team members and own team decisions.

Responsibilities

• Analyze the organization and design its processes and systems, assessing the business model and its integration with technology.
• Evaluate the current state, identify customer requirements, and define the future state and business solutions.
• Research, gather, and synthesize information to support decision-making.
• Collaborate with stakeholders to ensure alignment between business needs and technology solutions.
• Lead and guide team members and contribute to key decisions.
• Support capability building and knowledge sharing.

Skills

Requirements Analysis

Information gathering

Stakeholder management

Team collaboration

Documentation

Process design

Job description

Role Summary

The Business Analyst analyzes the organization and designs its processes and systems, assessing the business model and its integration with technology.

The role evaluates the current state, identifies customer requirements, and defines the future state and business solutions.

The Business Analyst researches, gathers, and synthesizes information to support decision-making, and acts as a subject matter expert who collaborates with, and helps manage, teams to perform effectively.

Key Responsibilities

Analysis and Solution Design

• Analyze the organization and design its processes and systems, assessing the business model and its integration with technology.
• Evaluate the current state, identify customer requirements, and define the future state and business solutions.
• Research, gather, and synthesize information to support decision-making.
• Analyze trends and patterns to recommend innovative approaches that improve organizational processes.

Documentation

• Develop detailed documentation that clearly communicates business requirements and process improvements.

Stakeholder and Team Collaboration

• Act as a subject matter expert, collaborating with and managing the team to perform effectively.
• Take responsibility for team decisions and contribute to key decisions.
• Engage with multiple teams and provide solutions to problems within the immediate team and across teams.
• Collaborate with stakeholders to ensure alignment between business needs and technology solutions.

Capability Building

• Support less experienced colleagues by sharing knowledge and providing guidance on best practices.
• Contribute to the evaluation and selection of tools and methodologies that enhance business analysis effectiveness.

Required Skills and Experience

• Advanced proficiency in Requirements Analysis.
• Strong ability to research, gather, and synthesize information to support decision-making.
• Ability to produce clear, detailed business requirements and process documentation.
• Strong stakeholder management, communication, and team collaboration skills.
• Ability to lead and guide team members and take ownership of team decisions.

Preferred Skills

• Advanced proficiency in Business Process Analysis Tools.
• Advanced proficiency in Business Process Design.
• Advanced proficiency in Business Model Strategy.
• Experience analyzing trends and patterns to recommend process innovation.