Business Analyst (Client Lifecycle Management) - Permanent

GMP TECHNOLOGIES (S) PTE LTD; Singapore; Presencial; SGD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Descripción de la vacante

GMP Technologies (S) Pte Ltd invites a seasoned Business/Systems Analyst to join our finance clients. You will partner with Delivery Managers to plan design, testing, and implementation while translating complex requirements into detailed technical specs.

Your role spans analysis, design, testing support, data mapping, and user training to ensure successful CLM/Fenergo-based solutions. You should have 7–10 years in banking/financial services, strong communication, ownership, and teamwork, with a

Formación

• Bachelor's degree in Business Administration or a related discipline.
• 7-10 years of experience as a Business or System Analyst in banking, financial services, or consulting.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent communication and presentation skills.
• Strong interpersonal skills with a proactive and positive mindset.
• Proven sense of ownership and accountability in delivering tasks.
• Ability to work both independently and in a team.
• CBAP certification is an added advantage.
• Technical background with SDLC understanding preferred.
• Familiarity with CLM and Fenergo solutions is a plus.

Responsabilidades

• Partner with Delivery Manager to plan and coordinate design, testing, and implementation activities.
• Collaborate with business analysts to elicit and translate requirements into detailed technical specs.
• Conduct functional impact assessments, risk evaluations, and fit-gap analyses.
• Develop functional solution designs aligned with CLM workflows and Fenergo capabilities.
• Prepare and document functional specifications and gain stakeholder buy-in.
• Maintain end-to-end traceability between business requirements and deliverables.
• Configure policy rules, workflows, data mappings, and UI behavior.
• Support system testing by coordinating with Test Manager and SMEs; assist in UAT.
• Define implementation strategies, system configurations, and runbooks.
• Contribute to migration design and data mapping; validate reconciliations with analysts.
• Develop and deliver user training materials and provide ongoing support.
• Investigate incidents, perform root cause analysis, and escalate when needed.

Conocimientos

Analytical thinking

Problem solving

Attention to detail

Communication skills

Presentation skills

Interpersonal skills

Ownership & accountability

Independent work

Teamwork

CBAP certification

SDLC knowledge

CLM & Fenergo familiarity

Educación

Bachelor's degree in Business Administration or related discipline

Descripción del empleo

Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates.

Collaborate closely with business analysts to elicit, analyze, and validate user, business, and system requirements, and translate high-level product vision into detailed technical requirements alongside solution architects.

Conduct functional impact assessments, risk evaluations, and fit-gap analyses to compare current and future state processes in collaboration with technical leads.

Develop functional solution designs aligned with CLM workflows and Fenergo capabilities, while addressing technical constraints, and lead cross-functional teams to ensure seamless integration .

Prepare and document functional specifications, obtain stakeholder buy-in, and secure formal approval on proposed solutions.

Maintain end-to-end traceability between business requirements and final technical deliverables.

Configure policy rules, workflows, data mappings, and user interface behavior to deliver high-quality solutions aligned with CLM processes.

Support system testing by working with the Test Manager and SMEs to validate that solutions meet requirements, and assist in integration and user acceptance testing, including defect triage.

Work with technical leads to define implementation strategies, system configurations, and operational runbooks for integrated solutions.

Contribute to migration design and data mapping activities, ensuring data accuracy across domains, and validate reconciliations with business analysts.

Develop and deliver user training materials, and provide ongoing support to promote effective system adoption and usage.

Investigate and resolve incidents, perform root cause analysis, and escalat(e) issues to the Project Manager when necessary.

Requirements

• Bachelor's degree in Business Administration or a related discipline.
• 7-10 years of experience as a Business or System Analyst within banking, financial services, or consulting environments.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent communication and presentation skills.
• Strong interpersonal skills with a proactive and positive mindset.
• Proven sense of ownership and accountability in delivering tasks.
• Ability to work effectively both independently and within a team.
• CBAP certification is an added advantage.
• Technical background with a solid understanding of the Software Development Life Cycle (SDLC) is preferred.
• Familiarity with CLM and Fenergo solutions is a plus.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973