Business Analyst

Infosys; Singapore; On-site; SGD 52,000 - 72,000; Full time

Benefits offered by this job

Paid leave entitlements

HALE program

Life insurance cover

Optional health insurance cover

Employer Assistance Program (EAP)

Rewards and Recognition

Job summary

Infosys is seeking a Junior Business Analyst to join our transformation team, driving large-scale platform rollouts across international markets. You will bridge business strategy, regional operations, and technical execution, working with stakeholders, leads, and delivery teams to capture requirements, optimize processes, and enable smooth multi-country implementations.

Ideal candidates have a Master’s degree from SMU or NUS and 1–2 years in a similar role, with strong analytics, documentation,

Qualifications

• Master’s degree from SMU or NUS in Business Analytics, Management, Information Systems, or related fields.
• 1–2 years of experience as a Business Analyst, Associate Consultant, or Operations Analyst.
• Ability to structure ambiguous problems and document clear processes.
• Understanding of multi-country rollouts, ERP/enterprise software delivery, or transformation initiatives.
• Strong communication and collaboration skills across time zones and diverse teams.

Responsibilities

• Bridge business strategy, regional operations, and technical execution across multiple markets.
• Capture requirements, analyze needs, and translate into detailed functional specs.
• Map current-state workflows and define scalable future-state processes.
• Support governance, milestones, dependencies, and stakeholder communication.
• Coordinate UAT, develop test scenarios, and triage defects with teams.
• Create SOPs, playbooks, training guides, and change management docs.
• Identify regional regulatory nuances and align with global platform capabilities.
• Champion AI adoption and workflow automation to improve delivery efficiency.

Skills

Business analysis

Analytical mindset

Cross-functional collaboration

Documentation

Communication

Education

Master’s degree from SMU or NUS

Tools

Jira

Confluence

Visio

Excel (advanced)

Job description

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Position Overview

We are seeking an ambitious Junior Business Analyst to join our transformation team driving large-scale platform rollouts across several international markets. In this role, you will bridge the gap between business strategy, regional operations, and technical execution. You will work closely with cross-functional stakeholders, operational leads, and delivery teams to capture business requirements, optimize processes, and facilitate smooth multi-country implementations.

Key Responsibilities

• Partner with regional business units, operations, and product teams across multiple countries to gather, analyze, and translate business needs into detailed functional specifications.
• Map current-state ("as-is") operational workflows and define standardized, scalable future-state ("to-be") business processes.
• Support implementation governance, tracking rollout milestones, cross-border dependencies, and stakeholder communication.
• Assist in coordinating User Acceptance Testing (UAT), including developing test scenarios, validating acceptance criteria, and triaging functional defects with technical teams.
• Help develop Standard Operating Procedures (SOPs), implementation playbooks, training guides, and change management documentation for regional teams.
• Identify localized business and regulatory nuances across markets to assess alignment with standardized global platform capabilities.
• AI Adoption & Enablement: Champion the practical adoption of modern AI and automation tools (e.g., LLM-based productivity assistants, workflow automation) to streamline requirements gathering, accelerate documentation, and improve delivery team efficiency.

Qualifications & Experience

Education: Master’s degree from Singapore Management University (SMU) or National University of Singapore (NUS) (e.g., in Business Analytics, Management, Information Systems, or related disciplines).

Experience: 1–2 years of professional experience as a Business Analyst, Associate Consultant, or Operations Analyst in a corporate or enterprise environment.

Analytical Mindset: Proven ability to structure ambiguous business problems, conduct data-backed analysis, and document clear process flows.

Implementation Awareness: Foundational exposure to or understanding of multi-country rollouts, enterprise software delivery, or business transformation initiatives.

Ownership & Attitude: High accountability, proactive problem-solving, and a positive, collaborative approach to teamwork.

Continuous Learning: Strong curiosity and agility to quickly master new domains, business models, and enterprise systems.

Communication: Clear, articulate verbal and written communication skills to collaborate effectively with diverse, cross-cultural teams across different time zones.

Tooling Proficiency: Familiarity with business analysis and collaboration tools (e.g., Jira, Confluence, Visio, and advanced Excel).

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (SNG)

• Paid leave entitlements
• Health and Life Enrichment (HALE) program covering various well-being offerings
• Life insurance cover
• Optional health insurance cover
• Employer Assistance Program (EAP)
• Rewards and Recognition

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”