We are looking for Business Analysts with experience in IHL to join a large-scale Student Information System (SIS) modernisation programme. The programme replaces a legacy SIS built on Oracle applications and infrastructure with a microservices solution on AWS cloud infrastructure, delivered in phased releases with the legacy and new platforms running in co-existence until migration is complete.
Responsibilities
- Plan and facilitate requirement workshops with academic and administrative process owners, and elaborate business processes into detailed business rules, decision logic, exception paths and role-based access.
- Translate requirements into functional specifications with clear acceptance criteria, and maintain traceability from requirement through design, build and tes
- Conduct fit-gap analysis, and distinguish between standard sector practice, institution specific practice and legacy workarounds that should not be carried forward
- Analyze how business processes and data operate across the legacy and new platforms during co-existence, including interim processes, the authoritative source of each data set at each stage, and cutover requirements
- Design the to-be business processes and data operability.
- Work with designers on student and staff journeys, providing the process and policy grounding for experience design
- Support data migration through source to target mapping, data quality rules and reconciliation criteria
- Design test scenarios, support user acceptance testing, and contribute to business readiness, training and change materials
- Define functional requirements for integrations between the SIS and surrounding enterprise
- Maintain the requirements baseline through formal review and sign-off, manage requirement changes through the agreed change control process, and support phase gate reviews.
Qualifications
- Having 2+ years of BA experience, with at least 1 year in higher education on SIS projects or in an academic services office
- Experience taking an enterprise system or change request through to go-live
- Strong workshop facilitation and comfort with senior academics and administrators
- Clear, rigorous requirements writing
- Enough technical fluency to work with APIs, data and microservices
- Nice to have: PeopleSoft Campus Solutions, Workday Student or Ellucian experience, Oracle data migration, AWS exposure, knowledge of Singapore higher-ed policy and reporting, and Scrum or BA certifications