Branch Operations & Customer Service Specialist

RHB Bank Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Branch Operations personnel to support daily functions and enhance customer service at the branch. Responsibilities include handling operations, compliance with banking regulations, and maintaining service quality. Candidates should possess strong interpersonal skills and proficiency in computer applications. This role demands a high level of accuracy and customer orientation, ensuring efficient branch operations and excellent client interactions. Join us to play a key role in facilitating superior banking experiences.

Qualifications

• Strong interpersonal and communication skills are essential.
• High level of customer service orientation required.
• Attention to detail is crucial for accuracy in tasks.
• Proficient in using computer systems and software applications.
• Awareness of relevant laws and regulations relating to Branch Banking.

Responsibilities

• Support daily operations of the branch to ensure smooth functioning.
• Greet and assist customers with inquiries and transactions.
• Ensure compliance with regulatory requirements and risk management.
• Maintain accurate records for all transactions.
• Ensure compliance with regulatory requirements and internal procedures.

Skills

Interpersonal skills

Customer service orientation

Attention to detail

Computer systems proficiency

Knowledge of banking laws

Tools

Microsoft Windows

Microsoft Office

Job description

A leading financial institution in Singapore is seeking a Branch Operations personnel to support daily functions and enhance customer service at the branch. Responsibilities include handling operations, compliance with banking regulations, and maintaining service quality. Candidates should possess strong interpersonal skills and proficiency in computer applications. This role demands a high level of accuracy and customer orientation, ensuring efficient branch operations and excellent client interactions. Join us to play a key role in facilitating superior banking experiences.