Boutique Dental Front Desk Specialist

DENTALIS PTE. LTD.; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

Dentalis is a boutique dental clinic in Singapore's CBD, delivering a calm and polished patient experience. The front desk handles registration, payments and scheduling, while coordinating with dentists and the team to maintain clinic quality.

The role requires friendly, proactive care, Mandarin-English bilingual skills, and the ability to manage multiple tasks in a small team within a 5.5-day workweek.

Qualifications

• Must be Singapore Citizen or PR
• Good spoken and written English; Mandarin Chinese proficiency required to assist Mandarin-speaking patients
• Able to stay composed during busy periods
• Basic computer and administrative skills

Responsibilities

• Welcome patients, manage registration and payment
• Respond to calls, WhatsApp messages, emails and walk-in enquiries
• Schedule, confirm and manage appointments
• Communicate treatment estimates, payment information and appointment instructions clearly
• Process billing, payments, CHAS, MediSave and insurance claims
• Dispense prescribed medication accurately according to clinic procedures
• Follow up with patients after treatment and assist recalls, reminders and review requests
• Work closely with dentists, dental assistants and the team to keep the clinic running smoothly, including non-clinical duties
• Help prepare treatment rooms, patient areas and materials

Skills

Customer service

Communication

English language

Mandarin Chinese

Organisational skills

Teamwork

Education

N/O Levels or ITE certification

Job description

Dentalis is a boutique dental clinic in Singapore's CBD, delivering a calm and polished patient experience. The front desk handles registration, payments and scheduling, while coordinating with dentists and the team to maintain clinic quality.

The role requires friendly, proactive care, Mandarin-English bilingual skills, and the ability to manage multiple tasks in a small team within a 5.5-day workweek.