Bilingual Salesforce Analyst (EN/Mandarin) – Junior, APAC CRM
K2 PARTNERING SOLUTIONS PTE. LTD.
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Job summary
K2 Partnering Solutions Pte. Ltd. in Singapore seeks a Junior Salesforce Business Analyst to bridge regional business users and the Salesforce development team.
You will gather requirements, draft user stories, map processes, support configuration, and run UAT across APAC/Greater China with English and Mandarin fluency. You will conduct stakeholder interviews, translate needs into Given-When-Then scenarios, help groom the backlog (Jira/Confluence/Azure DevOps), work with Salesforce admins, and
Qualifications
- Professional fluency in English and Mandarin (written and spoken) for regional stakeholders.
- 0-2 years in a BA/CRM role or related technical role; fresh grads welcome.
- Foundational knowledge of Salesforce objects and core platform logic.
Responsibilities
- Facilitate stakeholder interviews and capture user pain points in English and Mandarin.
- Translate operational needs into Agile user stories with clear acceptance criteria.
- Assist backlog grooming (Jira/Confluence/Azure DevOps).
- Partner with Salesforce Admins/Developers to validate solutions before building components.
- Perform basic declarative configuration (fields, page layouts, lists, reports, dashboards).
- Conduct pre-UAT quality checks to ensure builds meet requirements.
- Prepare UAT test cases and help run user testing sessions with regional teams.
Skills
Tools
Job description
K2 Partnering Solutions Pte. Ltd. in Singapore seeks a Junior Salesforce Business Analyst to bridge regional business users and the Salesforce development team.
You will gather requirements, draft user stories, map processes, support configuration, and run UAT across APAC/Greater China with English and Mandarin fluency. You will conduct stakeholder interviews, translate needs into Given-When-Then scenarios, help groom the backlog (Jira/Confluence/Azure DevOps), work with Salesforce admins, and
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