Bilingual Salesforce Junior Analyst (EN/Mandarin)

K2 Partnering Solutions Pte Ltd

Singapore

On-site

SGD 40,000 - 60,000

Full time

10 days ago

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Job summary

K2 Partnering Solutions Pte Ltd in Singapore is seeking a Junior Salesforce Business Analyst (English & Mandarin) to bridge regional business users and the technical team. You will gather requirements, draft user stories, map processes, and support UAT within the APAC ecosystem.

Fluency in English and Mandarin is essential. Fresh graduates are welcome to apply, with exposure to CRM systems and Agile practices a plus.

Qualifications

Language proficiency in both English and Mandarin (written and spoken).
0-2 years of experience in business analysis, CRM coordination, or related technical role.
Foundational knowledge of Salesforce objects (Leads, Contacts, Accounts, Opportunities, Cases).

Responsibilities

Facilitate stakeholder interviews and capture user pain points in English and Mandarin.
Translate operational needs into well-structured Agile user stories with acceptance criteria.
Assist Product Owner in maintaining the team backlog (Jira / Confluence / Azure DevOps).
Partner with Salesforce Admins/Developers to validate solutions against standard Salesforce capabilities.
Perform basic declarative configuration (custom fields, page layouts, record types, list views, reports, dashboards).
Prepare UAT test cases and help run user testing sessions with regional teams.