Benefits & Case Administrator: Streamlined HR Support

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 32,000 - 39,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a dedicated service administrator to manage inquiries, administer contracts and benefits, and maintain accurate E-HR records. You will coordinate with IT/operations for issue resolution and support KPI-driven targets.

The role requires meticulous organization, English proficiency, and the ability to handle sensitive information in a government-linked context. Contract position with extension potential.

Qualifications

• Experience in customer service, case management or HR/admin roles.
• Familiarity with benefits administration is a plus.
• Ability to handle sensitive information with discretion.

Responsibilities

• Respond to service personnel enquiries via phone, email and online channels.
• Administer service schemes including retention bonuses and eligibility checks.
• Verify and update E-HR records for accurate benefits and dependants data.

Skills

Customer service

Case management

HR/admin

Benefits administration

Tools

Microsoft Office

Excel

Outlook

Job description

PERSOL Singapore Pte Ltd is seeking a dedicated service administrator to manage inquiries, administer contracts and benefits, and maintain accurate E-HR records. You will coordinate with IT/operations for issue resolution and support KPI-driven targets.

The role requires meticulous organization, English proficiency, and the ability to handle sensitive information in a government-linked context. Contract position with extension potential.