Bellhop

Ascott International Management Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Flexible benefits

Medical coverage for self and family

Training and development opportunities

Subsidised rates at Ascott servicedres

Staff volunteerism

Wellness programmes

Job summary

CapitaLand Group, headquartered in Singapore, is seeking a guest services team member to warmly welcome guests, assist with luggage during check-in and check-out, and provide information about hotel facilities and local attractions. You will coordinate transportation, accommodate special requests, and ensure luggage storage is organized while maintaining a clean, safe lobby area.

You will accompany guests to rooms, demonstrate amenities and safety procedures, collaborate with hotel departments

Job description

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries.

Job Description

Warmly welcome guests and provide a friendly first impression. Assist with luggage during check-in and check-out, ensuring safe transport and storage. Offer information and recommendations about hotel facilities and local attractions. Address guest inquiries and arrange transportation and reservations. Coordinate special requests and maintain luggage storage organization. Ensure the lobby is clean and well-maintained, restocking supplies as needed. Accompany guests to rooms, demonstrating amenities and emergency procedures. Collaborate with hotel departments to ensure seamless guest experiences. Communicate guest requests to relevant staff and monitor security. Be physically fit to lift heavy items and work in various weather conditions. Display excellent customer service, anticipate guest needs, and maintain a professional appearance. Assist with package delivery and perform additional duties as assigned.

Benefits

Flexible benefits with comprehensive medical coverage for self and family Training and development opportunities Subsidised rates at Ascott serviced residences- Strong advocate of staff volunteerism Wellness programmes

Closing Statement

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality. Only shortlisted candidates will be notified. At CapitaLand, we believe the success of our talent strategy goes beyond just recruiting the right talent. We strive to help our people grow, recognise their talents and hard work, rewarding them for their efforts and achievements.

About CapitaLand Group

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses. CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.