Attendant, Housekeeping

CapitaLand; Singapore; On-site; SGD 13,000 - 27,000; Full time

Benefits offered by this job

Medical coverage for self and family

Training opportunities

Subsidised rates at Ascott servicedres

Volunteer programmes

Wellness programmes

Job summary

CapitaLand is seeking a housekeeping professional in Singapore to manage shift duties, perform cleaning in rooms and public areas, replenish amenities, and ensure high standards of hygiene and safety. The role involves inspecting spaces, updating room status, and handling lost and found items with a focus on service excellence.

The position emphasizes adherence to grooming standards, guest responsiveness, and operating procedures to maintain a safe, welcoming environment for guests and staff

Qualifications

• Experience in housekeeping operations and shift duties
• Ability to respond to guest requests and maintain high service levels
• Observe hygiene, safety and regulatory requirements

Responsibilities

• Manage housekeeping operations and shift duties including check-in/out
• Clean rooms and public areas as assigned
• Replenish amenities and supplies in rooms/public areas
• Inspect spaces and report defects or missing items
• Update room status after completing tasks
• Turn over lost and found items
• Restock and maintain cleaning carts
• Ensure personal grooming and professional image aligns with standards
• Respond to guests' requests and feedback on the floor
• Identify areas for performance improvement
• Comply with hygiene, safety and health regulations
• Report hazards and security threats per guidelines
• Respond to emergencies per SOPs

Job description

About UsCapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries.Job DescriptionManage housekeeping operations - Perform activities for shift duty check-in and check-out - Perform cleaning activities in rooms and/or public areas - Replenish amenities and supplies in rooms and/or public areas - Inspect rooms and/or public areas to report defects and missing items - Update room status on completion of housekeeping work activities - Report and turn over lost and found items - Restock and maintain cleanliness of cleaning carts Drive service and operational excellence - Adhere to personal grooming and hygiene standards to project a professional image - Respond to guests' requests, concerns and feedback on the floor - Identify areas for work performance improvement Manage operational risks - Comply with organisational and regulatory requirements on hygiene, and workplace safety and health when carrying out work - Report safety hazards and security threats in accordance with organisational guidelines - Respond to emergency situations in accordance with organisational standard operating proceduresBenefitsFlexible benefits with comprehensive medical coverage for self and familyTraining and development opportunitiesSubsidised rates at Ascott serviced residences-Strong advocate of staff volunteerismWellness programmesClosing Statement:At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.