Barista & Guest Experience Specialist

RESTAURANT BETH COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Beth is a neighbourhood kitchen in Singapore seeking a Barista & Service Crew to join the team. You will craft espresso drinks, explain menus, and ensure guests have a warm, attentive experience at Beth on Upper Thomson.

You will move between the coffee station and floor service, supporting daily operations with a collaborative attitude. Friendly, reliable candidates with a passion for coffee, drinks, and hospitality are encouraged to apply.

Qualifications

• Previous barista or F&B experience is preferred.
• Familiarity with espresso preparation, calibration, milk texturing, and latte art is a plus.
• Someone who enjoys coffee, food, drinks, and learning about the craft behind them.
• Warm, approachable, and comfortable interacting with different people.
• Responsible, attentive, organised, and able to manage multiple tasks during busy service.
• A team player who communicates well, takes initiative, and is willing to help wherever needed.
• Open to feedback and eager to learn, takes pride in doing things well.
• Open to covering both barista and service responsibilities.

Responsibilities

• Prepare espresso-based coffee, batch brew, matcha, tea, cold brew, and our signature drinks.
• Dial in and calibrate espresso, adjusting grind size, dose, yield, and extraction to maintain quality and consistency.
• Steam milk properly and pour clean latte art.
• Follow recipes carefully while maintaining consistency, speed, and presentation during busy service.
• Prepare drink ingredients, manage stock, and keep the drinks station clean, organised, and ready for service.
• Learn about coffee, ingredients, and flavour combinations, and contribute ideas for new drinks and seasonal specials.
• Welcome guests warmly and provide attentive, thoughtful hospitality throughout their visit.
• Learn our food and drinks menu, understand the ingredients and flavours behind each dish, and confidently explain and recommend items to guests.
• Take orders, serve food and drinks, clear and reset tables, and ensure guests have a smooth and enjoyable experience.
• Handle reservations and guest enquiries, and communicate clearly with both guests and the team.
• Be observant and proactive in anticipating guests’ needs, especially during busy periods.
• Move between the coffee station and floor service depending on the needs of the day.
• Assist with opening and closing duties, cleaning, restocking, and general upkeep of the space.
• Take initiative, communicate well, and support teammates wherever needed.
• Contribute to a positive working environment and help create the kind of neighbourhood space we’re proud to be part of.

Skills

Barista skills

Customer service

Teamwork

Multitasking

Attention to detail

Tools

Espresso machine

Milk texturing

Job description

Beth is a neighbourhood kitchen in Singapore seeking a Barista & Service Crew to join the team. You will craft espresso drinks, explain menus, and ensure guests have a warm, attentive experience at Beth on Upper Thomson.

You will move between the coffee station and floor service, supporting daily operations with a collaborative attitude. Friendly, reliable candidates with a passion for coffee, drinks, and hospitality are encouraged to apply.