Barista & Customer Experience Specialist

KEONG SAIK BAKERY PTE. LTD.; Singapore; On-site; SGD 20,000 - 25,000; Full time

Job summary

KEONG SAIK BAKERY PTE. LTD. invites a cafe team member to join our Luzerne (Bendemeer) location. You will greet customers with a smile, introduce our products, and ensure displays are stocked and clean throughout operating hours.

You will perform barista duties, prepare beverages, assist with packing orders, and support morning packing when workload is high while keeping a tidy, well-organized cafe environment.

Responsibilities

• Prioritize customers - Greet every customer, treat them as your guest, serve with a smile, take initiative to approach customer and build rapport with them
• Product knowledge - Understand the products so as to be able to introduce them to customers
• Ensure bread and cake displays are fully stocked at opening time, as well as throughout operating hours. Ensure stock level and availability is updated on POS system
• Barista duties - ensure coffee is calibrated and standards are maintained. Brew coffee/tea/milo dispensers if there are preorders
• Suggestive selling and recommend promotional items to every single guest
• Food preparation such as heating up pastries, packing takeaway orders
• May be required to support packing staff in the morning if there are a lot of orders
• Maintain cleanliness & tidiness of the cafe - glass display and glass doors are wiped regularly, chairs are placed neatly, tables are cleared and wiped timely
• Wash dishes
• Sweep & mop floor
• Any other duties as required by the Company

Job description

KEONG SAIK BAKERY PTE. LTD. invites a cafe team member to join our Luzerne (Bendemeer) location. You will greet customers with a smile, introduce our products, and ensure displays are stocked and clean throughout operating hours.

You will perform barista duties, prepare beverages, assist with packing orders, and support morning packing when workload is high while keeping a tidy, well-organized cafe environment.