Captain / Team Leader - Event Service (Banquet)

Andaz Singapore; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Andaz Singapore is seeking a Captain/Team Leader - Event Service to support the smooth operation of our event services. You will help run the department according to Hyatt standards, ensuring a courteous, professional, and flexible guest experience during events and banquets.

Candidates should have a hospitality certificate and at least 2 years in a similar hotel operations role, ideally within events or F&B.

Qualifications

• Certificate in Hospitality, Tourism Management, or a related discipline.
• 2+ years in a similar role within hotel operations, preferably events/banquet/FOOD&Beverage.
• Strong problem-solving, customer service, communication and interpersonal skills.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt's standards.
• Support the Event Service Manager to ensure banquets are managed per concept statements and brand guidelines.
• Provide courteous, professional, and flexible service at all times.

Skills

Customer service

Communication

Interpersonal skills

Leadership potential

Education

Hospitality certificate

Job description

Come join us to express your Andaz as Captain / Team Leader - Event Service if the following describes you. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will assist the Event Service Manager in ensuring that the banquet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

Your Profile:

• Certificate in Hospitality, Tourism Management, or a related discipline.
• Minimum 2 years' experience in a similar capacity within hotel operations, preferably within the Events, Banquet, or Food & Beverage Department.
• Strong problem-solving abilities with excellent customer service, communication, and interpersonal skills.
• Positive, proactive, and service-oriented attitude with a "can-do" mindset.
• Ability to work effectively in a fast-paced environment while maintaining high service standards.
• Relevant supervisory experience and demonstrated leadership skills will be an advantage; candidates may be considered for a Team Leader position based on experience and qualifications.

** Please note that this is a local packaged position, and we regret that only shortlisted candidates will be notified **