AWS ICT Project Lead—Delivery, Vendors & Integrations

optimum solutions (singapore) pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Optimum Solutions (Singapore) Pte Ltd is seeking an experienced Project Manager to lead multiple ICT initiatives in a government-adjacent environment. You will oversee vendor performance, drive lifecycle activities from requirements to post-deployment, and ensure delivery within scope, time, and budget.

The role requires 7+ years in project management, strong stakeholder coordination, and familiarity with APIs, cloud tech (AWS) and contact centre platforms.

Qualifications

• 7+ years in project management, vendor management and stakeholder coordination.
• Led two full project development lifecycles from requirements through post-deployment.
• Degree in IT/CS/Engineering or related discipline preferred.
• Strong vendor management incl. monitoring performance and SLAs.
• Analytical and problem-solving skills with business-technical balance.
• Strategic business understanding with technical insight into designs, integrations and risks.
• PM/ITIL certifications desirable.
• Experience with Singapore Government IT governance, procurement, budgeting, risk and security policies beneficial.
• Experience with contact centre systems (telephony, live chat, CRM) and cloud tech (AWS) advantageous.

Responsibilities

• Manage multiple ICT projects, ensuring delivery within scope, budget, timelines and quality.
• Develop and maintain project plans, schedules, budgets, risk registers and reports.
• Lead project activities through lifecycle: requirements, UAT, training, implementation, support.
• Review and validate deliverables including specs, test plans and manuals.
• Conduct technical analysis of architecture, APIs, integrations and data flows.
• Collaborate with stakeholders, solution architects, developers and infrastructure teams.
• Manage vendors and external service providers, monitoring performance and SLAs.
• Assess change/service requests, recommending solutions by impact and resource needs.
• Identify and mitigate risks and dependencies to ensure successful delivery.

Skills

Project management

Vendor management

Stakeholder coordination

Requirements gathering

UAT

Risk management

Analytical thinking

Problem solving

Strategic business understanding

Certifications (PMP/ITIL)

Cloud/AWS experience

CRM platforms

APIs and system integrations

Education

Degree in IT/CS/Engineering or related

Tools

Amazon Connect

CRM platforms

APIs management

Cloud technologies (AWS)

Job description

Optimum Solutions (Singapore) Pte Ltd is seeking an experienced Project Manager to lead multiple ICT initiatives in a government-adjacent environment. You will oversee vendor performance, drive lifecycle activities from requirements to post-deployment, and ensure delivery within scope, time, and budget.

The role requires 7+ years in project management, strong stakeholder coordination, and familiarity with APIs, cloud tech (AWS) and contact centre platforms.