Awards Administration & Operations Coordinator

Singapore Management University; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Singapore Management University (SMU) invites applications for a role within the Office of Admissions and Financial Assistance (OAFA). The role involves administering student awards, managing applications via ISIS, and coordinating with schools, donors, and faculty to ensure timely award outcomes.

You will handle procurement, event logistics, and support financial aid schemes while ensuring compliance with university policies and donor requirements.

Qualifications

• Diploma or Degree in Business Administration, Accounting, Information Systems, or a related field.
• Experience in administrative, finance, or student services is advantageous.
• Assist in managing applications via the university's online student portal, including verifying documents.
• Basic understanding of financial or IT processes related to award administration.
• Strong knowledge of administrative and financial workflows (donor requirements preferred).

Responsibilities

• Administer student awards by tracking nominations, scheduling interviews, preparing approval documents, and ensuring accurate record-keeping.
• Manage applications via ISIS, verify supporting documents, and provide timely updates to students.
• Liaise with school administrators and faculty for clarifications and notify students of award outcomes.
• Coordinate with the stewardship team to align award criteria with donor intentions and university policies.
• Monitor nomination periods and selection deadlines.
• Maintain and update award management systems and workflows, providing feedback to improve usability and efficiency.
• Ensure all award processes comply with university guidelines and donor requirements.
• Procurement, Event Logistics & Operational Support for trophies and award-related functions.
• Provide support for financial aid schemes (Work Study Grants, Emergency Grants, MOE Loans, HOMES, Scholarships).

Skills

Administrative skills

Organisational skills

Written communication

Verbal communication

Multi-tasking

Education

Diploma or Degree in Business Administration/Accounting/IS

Tools

ISIS

Microsoft Office

Job description

Singapore Management University (SMU) invites applications for a role within the Office of Admissions and Financial Assistance (OAFA). The role involves administering student awards, managing applications via ISIS, and coordinating with schools, donors, and faculty to ensure timely award outcomes.

You will handle procurement, event logistics, and support financial aid schemes while ensuring compliance with university policies and donor requirements.