Assistant Manager, School of Computing and Information Systems

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

Singapore Management University is seeking an organised admissions administrator to manage the end-to-end application to admission process, including offer letters and payments, and to oversee matriculation and ICA passes.

You will coordinate course enrolment, timetable planning, student progress tracking, PGR billing, travel arrangements, and support events for SCIS PGR Programmes; strong communication and detail orientation are essential.

Qualifications

• Bachelor's degree required or equivalent with at least 2 years of related work experience.
• Strong written and verbal communication; able to work with diverse stakeholders.
• Meticulous, detail oriented and highly organised.
• Good team player with interpersonal skills and adaptability.
• Experience in academic administration is advantageous.

Responsibilities

• Manage the complete cycle of application to admission matters, including offers and payments.
• Manage student matriculation requirements and ICA student pass applications.
• Monitor students' academic progress and track capstone projects.
• Administer course enrolment requests and timetable/course scheduling.
• Process PGR billing and handle tuition payments; coordinate with Finance.
• Handle travel arrangements such as conferences and reimbursements.
• Support events, seminars and exams for SCIS PGR Programmes.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Attention to detail

Team player

Independent and adaptable

Education

Bachelor's degree or equivalent

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage the complete cycle of application to admission matters
  • Process applications and ensure that application materials are complete for review by Associate Dean (Postgraduate Research (PGR)).
  • Prepare offer letters and check that admission related payments are made.
• Manage student matriculation requirements
  • Prepare and update matriculation handbook.
  • Manage Immigration & Checkpoints Authority (ICA) student pass applications.
• Monitor students' academic progress at different stages
  • Ensure students declare their academic track and fulfil graduation requirements.
  • Track progress of students' capstone projects.
• Administer students' course enrolment related requests and academic term course scheduling
  • Prepare and update academic handbook.
  • Manage timetabling and room bookings.
  • Work with the respective programmes' managers on cross-enrolment and Registrar's Office on course enrolment.
• Process PGR related billings such as tuition fees and track the payments
  • Configure the setup in system for different cohorts and profiles of students.
  • Assign award/scholarship and/or overwrite fees, where applicable.
  • Work with Finance Office for billing to external organisations.
  • Follow-up on late payments.
• Process students' travel related matters such as conferences and reimbursement
  • Handle conference applications.
  • Manage leave requests.
  • Track completion of pre-departure checklist for overseas travel.
  • Check that claims are complete with supporting documents.
• Support events, seminars and exams for SCIS PGR Programmes.
• Other duties as assigned.

QUALIFICATIONS

• Degree in any discipline with at least 2 years' relevant work experience.
• Highly self-motivated individual who is mature, independent and adaptive.
• Meticulous and detail oriented.
• A strong team player with strong interpersonal & communication skills (in verbal and writing).
• Prior working experience in the similar industry would be advantageous.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University