Aviation Ops Planner & Call Coordinator

SINGAPORE AERO SUPPORT SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Singapore Aero Support Services Pte. Ltd. is seeking personnel for daily FHSQ assignments and monitoring of aircraft changes. The role requires handling technical calls, updating handover lists, and coordinating callbacks with AFM.

The candidate should have a Professional Cert/Diploma in Aviation or related qualifications and at least 1 year of relevant experience, with PC knowledge and the ability to work 12-hour shifts including weekends and public holidays.

Qualifications

• Professional Cert/Diploma in Aviation or related field is required.
• Minimum 1 year of relevant experience preferred.
• Basic PC skills are required.

Responsibilities

• Daily FHSQ assignment.
• Monitor changes and amend assignments as required.
• Track long transit and layovers; complete AC Part A and log entries.
• Update AC handover task list.
• Receive all Technical calls.
• Monitor callbacks system and call back chat.
• Inform AFM for assignment and monitor call backs/Ad hoc tasks.
• Record chronology of callbacks.
• Update DE & AFM on status of callbacks and FPST assistance.

Skills

PC Knowledge

Call handling

Education

Professional Cert/Diploma in Aviation or related qualifications

Job description

Singapore Aero Support Services Pte. Ltd. is seeking personnel for daily FHSQ assignments and monitoring of aircraft changes. The role requires handling technical calls, updating handover lists, and coordinating callbacks with AFM.

The candidate should have a Professional Cert/Diploma in Aviation or related qualifications and at least 1 year of relevant experience, with PC knowledge and the ability to work 12-hour shifts including weekends and public holidays.