Aviation Ground Operations Coordinator

Evans Aviation Singapore Pte. Ltd.; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

Evans Aviation Singapore Pte. Ltd. is seeking personnel for ground handling roles, covering customer service and ramp operations. You will liaise with government agents, vendors and cross-functional teams to ensure services meet SOPs and compliance standards.

The role requires handling in varying weather, adaptability to shift work, and a professional demeanor while delivering high-quality service.

Qualifications

• Diploma or higher in a relevant field.
• Prior customer service or airport operations experience is advantageous.
• Must possess valid driver’s license.
• Proficient in MS Office (Excel, Word) at a basic level.
• Excellent written and verbal communication in English.

Responsibilities

• Demonstrates excellent customer service even under stressful circumstances
• Understands all Customs / Immigration requirements
• Understands all aspects of entry requirements.
• Has demonstrated all aspects of catering, lavatory service, refuelling, transportation and hotel accommodation.
• Understands all requirements associated with Aircraft arrival and departure paperwork
• Can provide full aircraft ground handling service
• Demonstrate appropriate discretion and informal leadership abilities. Sets a good example for other team members.
• Can perform essentially any other duty that may reasonably be requested by the company or a client.

Skills

Customer service

Airport operations

English fluency

Communication

Teamwork

Stress management

Driver's license

MS Office

Shift work

Professional demeanour

Education

Diploma or higher

Tools

MS Office

Job description

Evans Aviation Singapore Pte. Ltd. is seeking personnel for ground handling roles, covering customer service and ramp operations. You will liaise with government agents, vendors and cross-functional teams to ensure services meet SOPs and compliance standards.

The role requires handling in varying weather, adaptability to shift work, and a professional demeanor while delivering high-quality service.