A leading AV solutions firm in Singapore is seeking an AV Technical Documentation & Knowledge Base Specialist to create and maintain technical knowledge bases. The ideal candidate will have over 3 years in technical writing, expertise in AV systems, and strong communication skills. Responsibilities include developing user-friendly articles, producing setup guides, and collaborating with engineering teams. This role is pivotal for delivering clear AV concepts and improving client communication.
Qualifications
3+ years in technical writing, documentation, or AV engineering roles.
Strong knowledge of AV systems (DSPs, control systems, AV over IP).
Excellent English communication skills and strong organizational ability.
Responsibilities
Develop detailed, user-friendly knowledge base articles on AV concepts.
Produce configuration and setup guides for key AV brands.
Collaborate with engineers and project managers to capture technical details.
Skills
Technical writing
AV systems knowledge
Diagramming tools proficiency
Tools
Microsoft Visio
AutoCAD
Lucidchart
Job description
A leading AV solutions firm in Singapore is seeking an AV Technical Documentation & Knowledge Base Specialist to create and maintain technical knowledge bases. The ideal candidate will have over 3 years in technical writing, expertise in AV systems, and strong communication skills. Responsibilities include developing user-friendly articles, producing setup guides, and collaborating with engineering teams. This role is pivotal for delivering clear AV concepts and improving client communication.