Automation & Analytics Operations Analyst

Sembcorp Development Ltd

Singapore

On-site

SGD 70,000 - 120,000

Full time

11 days ago

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Job summary

Sembcorp invites you to join our data analytics team to enable faster, data-driven decisions across stakeholder groups. You will design automated data pipelines, build dashboards, and translate complex questions into practical insights.

A degree in a quantitative field and hands-on experience with Power BI, VBA, Python, SQL and data governance are valued. You will collaborate across customer, web, CRM and billing systems to improve forecasting, campaigns and performance.

Qualifications

Degree in a quantitative, business, technology or engineering-related discipline.
Experience in commercial analytics and reporting, revenue operations, marketing analytics or related role.
Strong analytical foundation and experience with customer journeys, conversion funnels, retention and KPIs.
Ability to structure ambiguous business questions and communicate clear, decision-oriented answers to non-technical stakeholders.
Experience automating recurring reporting or operational workflows and improving controls and documentation.

Responsibilities

Enable automated data collection pipelines and dashboards for stakeholders.
Reduce manual reporting by automating recurring reports and data preparation.
Turn business questions into analyses and provide recommendations for acquisition, conversion, retention and campaigns.
Develop alerts and decision-support tools that surface material changes.
Improve forecasting accuracy and planning for customer-base movement.
Reconcile data across customer, web, CRM, billing and operations sources.
Establish data definitions, quality checks and access controls for trusted outputs.
Apply analytics and AI tools while ensuring data protection and governance.