Associate, End-to-End Testing & Release Management

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is a leading tech-enabled telco building AI-enabled digital services and trusted networks. The role focuses on leading end-to-end business testing delivery across projects, ensuring readiness and quality across web and mobile journeys.

You will drive test governance, oversee UAT and validation, manage defects, and communicate risk and readiness to stakeholders while coaching testers for greater delivery quality.

Qualifications

• Degree in Business, Information Technology or a related discipline.
• Minimum 3 years of relevant experience in digital testing, UAT, business testing, release validation or related digital operations roles.
• Strong understanding of business testing, defect governance, release readiness, sign-off control and end-to-end validation across web and mobile app channels.
• Strong stakeholder management, coordination, analytical thinking, risk articulation and communication skills.
• Good understanding of digital delivery lifecycles, customer journeys, operational readiness and evidence-based quality governance.

Responsibilities

• Lead end-to-end business testing delivery across projects, releases, BAU changes and production support tracks, ensuring testing coverage is aligned to business priorities and critical customer journeys.
• Drive structured test governance across local and MCC teams, including scope partitioning, execution cadence, readiness checkpoints, progress tracking and issue escalation.
• Oversee functional, sanity, UAT, BRT and end-to-end validation across web and app journeys, with clear readiness criteria and evidence standards.
• Govern defect triage, retest coordination, closure quality and evidence-based sign-off discipline to improve closure confidence and reduce rework.
• Provide decision-quality test status, risk narratives and readiness views to PO, PM, IT, Ops and business stakeholders, with early escalation of blockers and mitigation actions.
• Coach testers on execution discipline, evidence standards and defect writing quality to improve consistency, predictability and overall delivery quality.

Skills

Stakeholder management

Test governance

End-to-end validation

UAT

Communication skills

Education

Degree in Business/IT

Job description

Singtel is a leading tech-enabled telco building AI-enabled digital services and trusted networks. The role focuses on leading end-to-end business testing delivery across projects, ensuring readiness and quality across web and mobile journeys.

You will drive test governance, oversee UAT and validation, manage defects, and communicate risk and readiness to stakeholders while coaching testers for greater delivery quality.