Associate Director, Solutions (Network) Singapore Internet / Electronics / Games - Product / Planning / Project management

Feishu; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Feishu is seeking a senior Fibre Solutions Lead to oversee due diligence, design, and delivery of fibre and network solutions across APAC. You will engage executive stakeholders, define project briefs, and coordinate cross-functional teams including sales, network design, construction, and operations to ensure timely, high-quality fibre deployments.

The role requires deep knowledge of telecom infrastructure, strong communication skills, and a willingness to travel across Asia Pacific to verify

Qualifications

• Bachelor’s degree in Telecommunications/Network/Electrical Engineering or related field.
• Minimum 8 years of experience in fibre networks, telecom infrastructure, data centres, or design consultancy.
• Experience across full project lifecycle from design to commissioning and handover.
• Strong knowledge of fibre network design, carrier coordination, and route diversity.

Responsibilities

• Assist with due diligence of potential Datacenter sites.
• Present findings to Executive Management Team.
• Engage customers to understand requirements and propose fibre/network solutions.
• Collaborate with sales to identify business opportunities and maintain client relationships.
• Coordinate with regional teams (sales, network design, construction, operations, asset management).
• Communicate with stakeholders and external vendors on fibre solutions feasibility and delivery.
• Lead, prepare and submit high-quality solution proposals from RFPs.
• Analyse customer requirements and benchmark against market trends and carrier offerings.
• Develop internal project briefs, strategies, procurement approaches, and timelines.
• Hold design and technical review meetings with customers and partners to finalise solutions.
• Establish fibre delivery schedules to meet timelines and contractual commitments.
• Oversee implementation from contract execution to turnover to operations and asset management.
• Monitor project status and proactively flag risks and delays.
• Provide technical guidance to drive continuous improvement in fibre delivery.
• Manage strategic accounts and provide leadership support as needed.
• Act as single point of contact for executive escalations regarding fibre solutions.

Skills

Presentation skills

Public speaking

Executive communication

Travel willingness

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s degree in Telecommunications, Network Engineering, Electrical Engineering, or related disciplines

Tools

MS Office

AutoCAD

Network design tools

Job description

Responsibilities

• To assist with the due diligence of potential Datacenter sites
• Good understanding of APAC countries with knowledge of North East Asia
• Be able to present findings to Executive Management Team
• Engage customers professionally and effectively to understand their business and technical requirements, and to consult, design and propose winning network and fibre solutions.
• Collaborate closely with the sales team to build strong customer relationships, supporting customers in identifying business opportunities related to fibre connectivity and network infrastructure.
• Collaborate with multiple teams across the region in various functions, including but not limited to sales, network design, construction, critical operations, and asset management teams to deliver fibre and network solutions to customers.
• Communicate with stakeholders, both internal colleagues and external vendors, carriers, or partners on the developed fibre solution to ensure technical feasibility and alignment with delivery capability.
• To lead, prepare, and submit high-quality solution proposals based on RFP documents received from customers, ensuring compliance with fibre, network, and technical requirements and specifications.
• To analyse customer technical requirements and benchmark them against market trends, carrier offerings, and evolving fibre technologies to develop optimised and resilient solutions.
• Establish internal project briefs, fibre implementation strategies, procurement and contracting approaches (including carrier engagement), long-lead items buy-out, analyse project risks, and develop project timelines based on the agreed solution with the customer. Prepare and submit reports to Management and Group for approval.
• Manage and organise design and technical review meetings between customers, internal stakeholders, and external partners to finalise the fibre and network solution for implementation.
• Manage internal stakeholders to identify and establish the overall fibre delivery schedule for project implementation to meet customer timelines and contractual commitments.
• Manage and oversee the implementation of the agreed fibre solution from contract execution, detailed design, construction, testing, commissioning, and turnover to critical operations and asset management teams.
• Monitor and report project status to Management at various stages of implementation, proactively highlighting risks, dependencies, or potential delays.
• Tackle complex solution challenges arising from fibre network implementation and work with internal stakeholders and external partners to resolve them in a timely manner.
• Provide constructive feedback and technical guidance to internal teams to drive continuous improvement in fibre solution delivery and standards.
• Manage assigned strategic accounts and provide leadership coverage or support for the team as required.
• Act independently as a single point-of-contact for the customer on executive-level escalations or issues related to network and fibre solutions.
• Other duties as and when necessary, associated with the role

Qualifications

• Possess a bachelor’s degree or above, preferred major in Telecommunications, Network Engineering, Electrical Engineering, or related disciplines.
• Minimum 8 years of working experience. Candidates with experience in fibre networks, telecommunications infrastructure, data centres, or design consultancy firms, and who have worked through a full project lifecycle from design to commissioning and handover are preferred.
• Working experience or strong knowledge in fibre network design, carrier coordination, redundancy and route diversity planning, including testing and commissioning activities.
• Ability to work directly with Senior Management and manage effectively within a matrix organization.
• Excellent presentation skills and strong public speaking capability.
• Resourceful team player with a genuine enthusiasm for providing excellent support to internal and external customers.
• Experienced in fast-paced, large-scale, dynamic, complex, international operations.
• Able to develop comprehensive, concise, and executive-level management reports.
• Possess drive, tenacity, and willingness to continuously learn and adapt to evolving network technologies.
• Willing to walk the ground to verify fibre routes, site progress, and engage on-site teams where required.
• Excellent communication skills (written & oral).
• Proficient in MS Office applications; familiarity with AutoCAD, network design tools, or similar platforms is an advantage.
• Ability to travel for short business trips within Asia Pacific countries.
• Familiar with relevant telecommunications, fibre, fire, and building codes, as well as applicable international standards.