Company Overview
ECTIVISE SOLUTIONS PTE. LTD. is a master systems integrator in ASEAN’s construction and facility management sectors, delivering turnkey solutions from electrical equipment energizing to data communications over optical backbones.
Job Summary
Support the planning, design, implementation, management and troubleshooting of wired and wireless networking solutions over fibre optic networks, driving project success and customer satisfaction in a dynamic, fast-paced environment.
Responsibilities
- Plan, design, and implement wired and wireless networking solutions over fibre optic and ethernet networks to meet customer requirements
- Conduct maintenance and provide after-office support for customer networks to ensure continuous operation
- Lead Proof of Concept testing to validate new solutions and optimize network infrastructure for performance and reliability
- Manage customer acceptance tests to confirm solution effectiveness and compliance with requirements
- Maintain service levels and manage escalation KPIs to ensure high network availability
- Provide technical guidance and mentorship to team members and engineers to promote knowledge sharing and innovation
- Conduct technical training and presentations for internal teams, partners, and customers to support pre-sales activities and build confidence
- Complete administrative tasks including bill of materials, quotations, meeting minutes, attendance logs, time sheets, service reports, and trouble ticket entries within specified deadlines
- Maintain cleanliness and organization of internal work areas and customer sites to uphold professional standards
- Provide hospitality to partners and customers visiting the office
Preferred competencies and qualifications
- Experience in info-communications, technology, system integration, or telecommunications industries
- Minimum 3 years’ Information Technology experience in the Enterprise arena
- Diploma or Degree in Telecommunications or Information Technology or Computer Networking
- At least a C grade in English at CGE O or N levels
- Willingness to consider work-study program at ITE or Polytechnic
- At least a valid CCNP certification
- Skilled in Wireshark capturing and interpretation for network analysis
- Experience working in the ASEAN region and willingness to travel as required
- Strong communication, presentation, and influencing skills across organizational levels
- Resilience to work under high pressure, multitask, and adapt in fast-paced, matrixed environments such as construction
- Able to use Vision or AutoCAD
- Willingness to work after office hours, weekends, and overtime to meet customer needs