Assistant Vice President, Internal Communications & Employee Engagement

OCBC (Singapore); Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Learning and development opportunities

Wellbeing initiatives

Job summary

OCBC (Singapore) is seeking an experienced Internal Communications professional to lead the end-to-end employee communications portfolio across the division, ensuring alignment with strategic priorities and leadership messages.

You will partner with senior leaders to translate objectives into clear, audience-focused communications, manage feedback channels, and monitor engagement metrics to inform action plans.

Qualifications

• Degree in Communications, Business, Marketing, or related discipline.
• Proven experience in internal communications and employee engagement.
• Strong writing and storytelling with influencing skills.
• Experience with SharePoint and Viva Engage.
• Ability to analyze feedback and provide insights.

Responsibilities

• Develop and execute internal communication strategies, leadership messages, staff announcements, feature articles, and engagement content to support key business priorities.
• Partner with senior leaders and stakeholders to translate business objectives and organisational developments into clear, impactful communications.
• Provide communications advisory support to leadership and ensure messaging consistency across channels.
• Lead the management of employee feedback platforms and engagement channels, including collection, tracking, analysis, and publication of feedback and responses.
• Coordinate with stakeholders to ensure timely follow-up and promote transparency and accountability.
• Monitor employee sentiment, engagement metrics, and feedback trends, and provide insights to inform strategies and action plans.
• Plan and execute employee engagement campaigns, events, and initiatives to strengthen awareness and culture.
• Support organisational change and transformation programmes through targeted communications.

Skills

Internal communications

Employee engagement

Stakeholder management

Writing & storytelling

SharePoint / digital platforms

Education

Bachelor's degree in Communications/related

Tools

SharePoint

Viva Engage

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Role Purpose:

Manage the end-to-end internal communications portfolio for the Division across multiple clusters, driving strategic communications and employee engagement initiatives that strengthen awareness, alignment, and engagement with divisional priorities.

Key Responsibilities

• Develop and execute internal communication strategies, leadership messages, staff announcements, feature articles, and engagement content to support key business priorities.
• Partner with senior leaders and stakeholders to translate business objectives and organisational developments into clear, impactful, and audience-centric communications.
• Provide communications advisory support to leadership and ensure consistency of messaging across communication channels.
• Lead the management of employee feedback platforms and engagement channels, including the collection, tracking, analysis, and publication of employee feedback and responses.
• Coordinate with stakeholders to ensure timely follow-up and resolution of employee feedback, while promoting transparency and accountability.
• Monitor employee sentiment, engagement metrics, and feedback trends, and provide insights and recommendations to inform engagement strategies and action plans.
• Plan and execute employee engagement campaigns, events, and initiatives that strengthen awareness, participation, and organisational culture.
• Support organisational change, transformation programmes, and key business initiatives through targeted communication and engagement activities.
• Manage communication calendars, editorial schedules, dashboards, and project timelines to ensure high-quality and timely delivery.

Requirements

• Degree in Communications, Business, Marketing, or a related discipline.
• Proven experience in internal communications, employee engagement, employee feedback programmes, stakeholder management, or corporate communications.
• Strong writing, editing, and storytelling skills, with the ability to influence and engage diverse audiences.
• Experience managing digital communication platforms (e.g. SharePoint) and employee engagement channels (e.g. Viva Engage).
• Ability to analyse employee feedback and engagement data, identify trends, and provide actionable insights.
• Ability to operate independently, manage multiple priorities, and build effective partnerships with senior stakeholders.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.