Assistant Vice President, Internal Communications & Employee Engagement

OCBC Bank; Singapore; On-site; SGD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Learning & development opportunities

Job summary

OCBC Bank is seeking to manage the end-to-end internal communications portfolio across divisions, driving engagement initiatives that strengthen awareness of priorities. You will develop and execute strategies, partner with senior leaders, and oversee feedback channels to ensure timely, clear messaging.

Responsibilities include analyzing employee sentiment, coordinating campaigns and events, and supporting organisational change programs through targeted communications.

Qualifications

• Proven experience in internal communications and employee engagement.
• Ability to analyse feedback and measure engagement.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and execute internal comms strategies and leadership messages.
• Partner with senior leaders to translate priorities into clear communications.
• Manage employee feedback platforms and publication of responses.
• Monitor sentiment and provide actionable insights.

Skills

Strong writing & storytelling

Stakeholder management

Internal communications

Education

Degree in Communications/Business/Marketing

Tools

SharePoint

Viva Engage

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Role Purpose:

Manage the end-to‑end internal communications portfolio for the Division across multiple clusters, driving strategic communications and employee engagement initiatives that strengthen awareness, alignment, and engagement with divisional priorities.

Key Responsibilities:

• Develop and execute internal communication strategies, leadership messages, staff announcements, feature articles, and engagement content to support key business priorities.
• Partner with senior leaders and stakeholders to translate business objectives and organisational developments into clear, impactful, and audience‑centric communications.
• Provide communications advisory support to leadership and ensure consistency of messaging across communication channels.
• Lead the management of employee feedback platforms and engagement channels, including the collection, tracking, analysis, and publication of employee feedback and responses.
• Coordinate with stakeholders to ensure timely follow‑up and resolution of employee feedback, while promoting transparency and accountability.
• Monitor employee sentiment, engagement metrics, and feedback trends, and provide insights and recommendations to inform engagement strategies and action plans.
• Plan and execute employee engagement campaigns, events, and initiatives that strengthen awareness, participation, and organisational culture.
• Support organisational change, transformation programmes, and key business initiatives through targeted communication and engagement activities.
• Manage communication calendars, editorial schedules, dashboards, and project timelines to ensure high‑quality and timely delivery.

Requirements:

• Degree in Communications, Business, Marketing, or a related discipline.
• Proven experience in internal communications, employee engagement, employee feedback programmes, stakeholder management, or corporate communications.
• Strong writing, editing, and storytelling skills, with the ability to influence and engage diverse audiences.
• Experience managing digital communication platforms (e.g. SharePoint) and employee engagement channels (e.g. Viva Engage).
• Ability to analyse employee feedback and engagement data, identify trends, and provide actionable insights.
• Ability to operate independently, manage multiple priorities, and build effective partnerships with senior stakeholders.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
• Let’s build the bank we need for the future we want.
• Find the best version of yourself in a friendly, supportive team.
• Build lasting value in your community.
• Help people grow their assets, business, and investments.
• Take your learning as far as you can.
• Or simply enjoy a vibrant, future‑ready career.
• Your Opportunity Starts Here

Company Overview

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA‑by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.