Assistant Vice President, HR Operations (Regulatory)

SMBC Group; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

SMBC Group is seeking an experienced HR operations professional in Singapore to oversee regulated role management, compliance governance and related processes. You will coordinate with Compliance and business units to address queries and ensure timely actions.

You will also support audits, vendor management, and continuous improvement initiatives that strengthen controls and enhance the employee experience across the region.

Qualifications

• Relevant experience in HR operations, HR compliance or risk and control processes.
• Strong attention to detail and analytical reasoning.
• Ability to identify process gaps and drive improvements.
• Experience in large, complex, fast-paced organisations.
• Strong communication skills to engage stakeholders.
• Collaborative team player with proactive mindset.

Responsibilities

• Oversee Singapore SFA/FAA and MAS 753 role registrations, changes and cessation.
• Govern Outside Employment and Relationship at Work with proper documentation.
• Manage candidate background checks and ongoing monitoring for employees.
• Assist RCCI communications coordination and action tracking.
• Support vendor relationship management and service level monitoring.
• Coordinate with Compliance and business stakeholders on HR compliance queries.
• Maintain HR Compliance Operations procedures and ensure regulatory alignment.
• Assist with audits, inspections and response coordination.
• Facilitate regulatory surveys with timely submissions.
• Identify opportunities to improve processes, controls and employee experience.
• Contribute to HR projects, governance and change initiatives.

Skills

HR operations

HR compliance

Risk and controls

Stakeholder engagement

Job description

Job Responsibilities

• Oversee Singapore SFA/FAA and MAS 753 regulated role registration, changes and cessation, ensuring timely completion and alignment with regulatory requirements
• Manage Conflict of Interest processes, including Outside Employment and Relationship at Work, with appropriate governance, documentation and stakeholder follow-up
• Provide oversight of Fit & Proper processes, including candidate background checks and continual monitoring for existing employees, ensuring issues are appropriately tracked and escalated
• Support the Team Lead in administering Risk, Compliance and Conduct Incident (RCCI) communications, including coordination, tracking and timely execution of required actions
• Support the Team Lead in vendor relationship management, including service level monitoring, issue resolution and liaison with Fit & Proper check vendors
• Engage with business stakeholders and control functions, including Compliance, to address operational queries, support regulatory processes and ensure alignment on HR compliance requirements
• Maintain HR Compliance Operations procedures, ensuring documentation remains current, clear and aligned with applicable regulatory and internal requirements
• Support the Team Lead in regulatory, internal or external audits, inspections and reviews, including preparation of information, coordination of responses and follow-through on agreed actions
• Facilitate regulatory surveys from regulators, coordinating with internal stakeholder inputs and ensuring timely and accurate submissions
• Identify and drive continuous improvement opportunities to strengthen process efficiency, control effectiveness and employee experience
• Contribute to HR projects and initiatives as assigned, including regional process enhancements, governance activities and operational change implementation

Requirements And Preferred Qualifications

• Relevant experience in HR operations, HR compliance or risk and control processes, preferably with exposure to regulated role management
• Strong attention to detail, analytical reasoning and ability to exercise sound judgement in operational and compliance matters
• Ability to identify process gaps and support practical continuous improvement initiatives
• Experience working in a large, complex and fast-paced organisation, with the ability to manage competing priorities effectively
• Strong verbal and written communication skills, with the ability to engage stakeholders professionally and clearly
• Collaborative team player with a proactive mindset, ownership attitude and commitment to high-quality delivery