Assistant System Engineering

5G-Starlink Pte.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

5G-Starlink Pte. is seeking an Assistant System Engineer to join the IT team in Singapore. The role covers onboarding, hardware setup, OS installation, and application configuration, with a focus on keeping systems secure and up to date.

You will perform scheduled maintenance, manage inventories, and provide first-line support across telephony, CCTV, and IT audits. The position requires collaboration with HR, project management, and stakeholders to ensure smooth operations.

Qualifications

• Diploma in IT/CS with 3+ years of relevant experience.
• Hands-on troubleshooting experience.
• Experience with Office 365 admin and collaboration tools (Teams/OneDrive/SharePoint).

Responsibilities

• Collaborate with HR to set up accounts for new hires and transfers, install/configure hardware, OS, and apps.
• Plan and perform scheduled maintenance/upgrades for OS and hardware.
• Maintain updated inventory and IT procedure documentation.
• Manage storage and inventory of parts and equipment.
• Interact with users to diagnose and resolve issues.
• Handle Analogue and IP telephony including telco subscriptions.
• Support CCTV as part of first-line support and provide recommendations.
• Coordinate with project management on stakeholders and resources.
• Assist with internal/external IT audits as needed.
• Assist with DR plans and test execution for critical apps.
• Work with principals to resolve problems remotely or onsite.
• Assist with ad-hoc projects and other duties.

Education

Diploma in Information Technology/ Computer Science or equivalent

Tools

Office 365 Admin

Teams/OneDrive/SharePoint

Active Directory

Networking (LAN/WiFi/DHCP/DNS)

Job description

About the job Assistant System Engineering

Key Responsibilities:

• Collaborate with HR team to ensure account setup is completed for new hires and internal transfers, installing and configuring all necessary hardware, peripherals, operating systems, door access system, and applications
• Planning and undertaking scheduled maintenance upgrades for OS and hardware.
• Maintain updated inventory list and documentation of all IT procedures and setup
  
• Ensure proper storage management of inventory items, extra parts, etc.
• Engaging computer users to determine the nature of any problems they encounter.
• Handle and manage Analogue and IP telephony, including handling of telco subscription and loan of telco set.
• Support and handle CCTV as part of first-level support with recommendations if required.
• handle and coordinate with project management regarding stakeholders, resources, and system items with information.
• Assist in internal and external IT audit when required
• Assist with DR plans and Test execution for critical business applications within the landscape.
• Work closely with principals to provide resolutions to problems either remotely or in the office.
• Assist in ad-hoc projects and any other duties assigned

Key Requirements:

• Diploma in Information Technology/ Computer Science or equivalent with at least 3 years of relevant experience
• Good hands-on experience in troubleshooting skills
• Experience in the following areas:

Experience in the following areas:

• Microsoft Office 365 subscription administration
• Microsoft Teams, One Drive, and SharePoint
• Active Directory Administration
• Good knowledge in Networking skills, LAN, Wifi, Security DHCP, DNS, etc
• Proactive team player with the ability to work independently with minimal supervision
  
• Excellent interpersonal skills and problem-solving skills
  
• Able to work on Weekends, Public Holidays and irregular working hours when required.