Assistant Store Manager (Lacoste)

UNIVERSAL FASHION SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

UNIVERSAL FASHION SINGAPORE PTE. LTD. is seeking a Store Supervisor at Vivo City in Singapore. You will lead a team of sales associates, drive customer service excellence, and implement sales strategies to achieve targets.

The role focuses on store operations, inventory management, and data-driven decisions to optimize performance. Suitable for individuals with leadership and fashion retail passion seeking growth in a dynamic environment.

Qualifications

• 2+ years as a store supervisor or similar retail leadership role.
• Excellent customer service and fashion sense.
• Strong analytical and detail orientation.
• Proven leadership and people management.

Responsibilities

• Lead and motivate a team of sales associates to meet goals.
• Foster a positive, collaborative work environment.
• Develop and implement sales strategies to hit revenue targets.
• Analyze sales data to identify trends and opportunities.
• Manage inventory, stock replenishment, and audits.
• Ensure high standard of customer service at all times.
• Oversee day-to-day store operations including opening/closing.
• Prepare reports on sales, inventory and key metrics.

Skills

People management

Customer service

Analytical skills

Communication

Leadership

Retail operations

Tools

MS Office

Job description

Location: Vivo City

Job Description

• Lead, motivate, and inspire a team of sales associates to achieve individual and team goals.
• Foster a positive and collaborative work environment to maximize employee engagement.
• Develop and implement sales strategies to achieve and exceed revenue targets.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Manage inventory levels, stock replenishment, and coordinate with relevant departments.
• Ensure accuracy in stock levels through regular stock audits.
• Ensure a high standard of customer service is maintained at all times.
• Address customer inquiries, concerns, and issues promptly and professionally.
• Oversee day-to-day store operations, including opening and closing procedures.
• Develop and manage the store budget, including sales targets and expenses.
• Prepare and submit regular reports on sales performance, inventory levels, and other key metrics.
• Contribute to the analysis of sales data and make data-driven decisions.

Job Requirements

• Having min. 2-year related experience as a store supervisor especially in retail company
• Excellency in customer service, passionate with good fashion sense
• Good analytical skills with an eye for detail
• Proven leadership skills
• Strong interpersonal communication skills
• Service oriented with great passion for retail industry
• Energetic and positive
• Basic computer skills (MS Office)