Assistant Restaurant Manager

CLAYFUL PTE. LTD.; Singapore; Sur place; SGD 52 000 - 90 000; Plein temps

Résumé du poste

Clayful Pte. Ltd. in Singapore seeks a Restaurant Manager to oversee daily operations, maintain a positive outlet image, and coordinate front- and back-of-house activities for seamless service.

You will lead staff training, manage schedules and performance, respond to customer issues, ensure safety and sanitation, control costs, and develop innovative processes to improve efficiency. A bachelor degree and strong leadership are required.

Qualifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Strong leadership and communication skills
• Financial management capabilities
• Customer service oriented mindset

Responsabilités

• Assist the restaurant manager in day-to-day operations and ensure a positive outlet image
• Coordinate front- and back-of-house operations for smooth service delivery
• Train and coach staff on customer service best practices
• Manage staff training, schedules, and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints and propose solutions
• Ensure compliance with safety and sanitation regulations
• Control operations costs and identify wastage-reduction measures
• Develop innovative processes for more efficient restaurant operations

Connaissances

Leadership

Communication

Financial management

Customer service

Formation

Bachelor degree in Hospitality or related field

Description du poste

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented