Assistant Restaurant Manager

all about o pte. ltd.; Singapore; Presencial; SGD 47 000 - 76 000; Tempo integral

Resumo da oferta

all about o pte. ltd. in Singapore seeks an experienced Restaurant Manager to oversee daily operations, ensuring a positive outlet image and seamless front/back of house coordination for high-quality service.

You will train staff, manage schedules, handle customer complaints, and monitor safety, sanitation, and costs while driving innovative improvements in efficiency.

Qualificações

• Bachelor degree in Hospitality, Retail Management or related field.
• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership and communication skills.
• Financial management and customer service orientation.

Responsabilidades

• Assist the restaurant manager in day-to-day operations and maintain a positive outlet image.
• Coordinate front and back of house for smooth service delivery.
• Train and coach staff on customer service best practices.
• Manage staff training, schedules and performance.
• Organise and supervise shifts.
• Respond to customer complaints and resolve issues.
• Ensure compliance with safety and sanitation regulations.
• Control operations costs and identify wastage reduction measures.
• Develop new processes to improve restaurant operations.

Conhecimentos

Leadership

Communication

Financial management

Customer service

Formação académica

Bachelor's degree in Hospitality/Retail Management

Descrição da oferta de emprego

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented