Assistant Restaurant Manager

oak & ember pte. ltd.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

oak & ember pte. ltd. in Singapore is looking for a motivated Assistant Restaurant Manager to ensure smooth daily operations and deliver excellent guest experiences. This role requires strong leadership, communication, and organizational skills in a fast-paced, people-focused environment.

You will supervise staff, handle guest complaints, and maintain operational efficiency. The ideal candidate has 2–4 years of experience in F&B, preferably in a restaurant setting, and is adaptable to flexible shifts.

Qualifications

• 2–4 years of supervisory experience in F&B, preferably in a restaurant environment.
• Ability to adapt in a fast-paced environment, balancing service with operational needs.
• Strong leadership and people management skills with a hands-on attitude.

Responsibilities

• Address guest complaints and feedback promptly during service.
• Supervise on-duty staff to maintain service excellence.
• Manage ordering processes and maintain stock levels.

Skills

Leadership

Communication

Organizational skills

Multitasking

People management

Job description

SUMMARY

We’re looking for a motivated Assistant Restaurant Manager to join our growing team. In this role, you’ll play a vital part in ensuring smooth daily operations, delivering excellent guest experiences, and leading a team that shares your passion for great service. This position is ideal for someone with strong leadership, communication, and organizational skills who thrives in a fast‑paced, people‑focused environment.

KEY RESPONSIBILITIES

Operations & Service Management

• Address guest complaints and feedback promptly during service
• Handle general enquiries and in‑house delivery orders efficiently
• Assist in event planning, coordination, and set‑up when required
• Ensure restaurant cleanliness, hygiene, and safety standards are consistently met
• Plan and prepare each shift to deliver excellent guest service and operational efficiency
• Act as the PIC in the absence of Restaurant Manager to ensure seamless operations flow
• Operate and cover all Front-of-House stations, including hands‑on service when required
• Oversee opening & closing procedures, including any ad‑hoc tasks assigned by management

Team Leadership & Training

• Supervise on‑duty staff to maintain service excellence and compliance with SOPs
• Foster a positive and productive work environment to uphold service standards
• Train, coach, and support new team members according to their learning pace to ensure they meet service and quality standards
• Review sales and team performance, implementing continuous improvement plans to drive sales growth and enhance service quality

Inventory & Financial Management

• Manage ordering processes and maintain sufficient stock levels for restaurant operations
• Report operational matters, including maintenance and equipment issues to managementOversee supplier invoice filing and ensure accurate cash handling at every end‑of‑day reconciliation

Compliance & Administration

• Uphold brand standards to deliver a consistent, high‑quality guest experience
• Ensure full adherence to company policies, SOPs, and all regulatory requirements

This position is located at our Loyang location.

JOB REQUIREMENTS

• At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting
• Ability to adapt in a fast‑paced environment, balancing service with operational needs
• Strong leadership and people management skills with a hands‑on attitude
• Able to multitask and perform under pressure in a fast‑paced, high‑volume environment
• Able to work flexible shifts, including weekends and public holidays