Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Amara Sanctuary Sentosa in Singapore is seeking an experienced Restaurant Operations Manager to oversee the day-to-day running of the hotel restaurant, ensuring smooth service and exceptional guest experiences. You will lead the kitchen and service teams, monitor food quality and hygiene, coach staff, manage rosters and costs, and implement service improvements based on guest feedback.
This role requires a Diploma in Hospitality Management or F&B Management and 3–5 years in F&B with supervisory
Manage the day-to-day operations of the hotel restaurant and ensure smooth operations.
Maintain high standards of food quality, presentation, service, and cleanliness.
Coordinate with the kitchen team to ensure timely food preparation and delivery.
Ensure excellent guest experiences and personalized service.
Handle guest complaints, feedback, and special requests professionally.
Monitor online guest reviews and implement service improvements.
Train, coach, and motivate restaurant employees.
Prepare staff duty rosters and manage manpower requirements.
Conduct daily briefings and regular team meetings.
Control operational costs and manpower expenses.
Upsell food, beverages, promotions, and special menu items.
Ensure compliance with food safety and hygiene regulations.
Maintain high standards of restaurant cleanliness and sanitation.
Diploma in Hospitality Management or F&B Management.
Minimum 3–5 years of experience in Food & Beverage operations with at least 1–2 years in a supervisory or restaurant management position.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Good knowledge of restaurant operations, food safety, and service standards.
Strong financial awareness and cost-control knowledge.
Ability to work flexible shifts, weekends, and public holidays.
For Singaporean applicants only.
Employability Partner: NTUC e2i (Employment and Employability Institute)