Public Relations Officer

ISO-TEAM CORPORATION PTE LTD; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

ISO-TEAM CORPORATION PTE LTD in Singapore is seeking a dedicated representative to manage public relation issues and project queries from residents, while planning and coordinating upgrade works. You will liaise with residents, contractors, consultants and authorities, support administrative tasks, and ensure safety policies are followed.

The role requires a proactive communicator with MS Office skills and a willingness to work on-site.

Qualifications

• GCE A Level or higher.
• Experience in building construction projects is a plus.
• Strong communication skills and teamwork ability.

Responsibilities

• Involve in Town Council upgrading projects.
• Plan and launch public relation programs for NRP including circulars, letters and notices.
• Handle enquiries, feedback and complaints and follow up to resolve.
• Coordinate with residents, contractors, consultants and authorities for upgrading works and mitigate complaints.
• Attend and provide admin assistance in Construction Working Committee meetings as directed.
• Maintain rapport and good relations with residents.
• Visit residents/tenants affected by NRP works to update on schedule changes.

Skills

Team player

Communication

MS Office

Positive attitude

Self-motivated

Willing to learn

Education

GCE A Level

Tools

MS Office

Job description

Statement Of Purpose (Overall Purpose of Job)

To be ISOTeam representative and manage the public relation issues and general project queries with residents effectively as well as plan and coordinate works.

Major Duties & Responsibilities

(A)Specific:

• Involve in Town Council upgrading projects.
• Plan and launch public relation programs for Neighborhood Renewal Programme (NRP) such as preparing circulars, letters and notices.
• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
• Work closely and ensure smooth operation procedure during upgrading work between with the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.
• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.
• Maintain good rapport and positive relations with the residents.
• Conduct regular visits to residents / tenants affected by the NRP works to gather feedback and keep them posted of the work schedule’s changes and impacts.

(B)General :

• Coordinate and work with other departments and vendors as well as relevant authorities.
• Maintain proper documents and filing according to Client’s requirement.
• Other duties as assigned.

(C) Workplace Safety and Health (WSH) :

• Ensure compliance with WSH regulations and company safety policies.
• Assist in the implementation and continuous improvement of ISO45001 and other management systems.
• Maintain safely manuals, procedures, and work instructions.
• Conduct daily toolbox meetings and safety briefing, if applicable.
• Ensure all employees use propriate Personal Protective Equipment (PPE), if applicable.
• Identify project site / office hazards and implement corrective and preventive actions.
• Report accidents, incidents, and near misses promptly.

Job Requirements

(A) Education, Qualifications &Special Training :

• GCE ‘A’ Level and above.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• A good team player and willing to be stationed at the site office.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.
• Positive and good working attitude, self-motivated and able to work independently.
• Willing to learn, neat and tidy.

(C) Experience :

• Preferably to have working experience on past projects or experience in Building Construction Industry.